Company Description

At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to champion specialists by helping people learn more, know more and do more.

As those businesses grow and develop, so will the opportunities for you to grow and develop within Informa Global Support. We’re passionate about building for the future - and want your future to be with us. Because we know you’re hungry to expand your skills by embracing new experiences. And all the while you’ll be supported by a community of talented and like-minded colleagues, where openness is encouraged and a can-do attitude is the norm.

Job Description

The role

We are seeking a Senior O2C Specialist to join our dynamic APAC Financial Shared Service Center team for our newly acquired business. As a key member of the business partner group, you will manage the full-cycle accounts receivable process, overseeing activities from cash receipts, reconciliation and refund payments to cash allocation, all while ensuring alignment with our global standards. You will have the opportunity to work across all these areas and across a range of countries whilst also supervising more junior members of the team and deputizing for the O2C Finance Process Lead.

Key Responsibilities

Customer Data Management: Update and review customer details in a timely, controlled, and accurate manner.Billing: Generate and review accurate and timely billing.Receipt Validation: Validate and review receipt vouchers and billing details against documentation for booking and matching.Receipt Investigation: Investigate any unidentified receipts promptly.Accounts Receivable Support: Support accounts receivable management, including debt recovery, aging reporting, and daily AR settlement.Audit Support: Support internal and external audits.Communication: Communicate with the local team in Asia regarding billing and receipt queries.Month-End Closing: Assist in month-end closing activities.Credit Balances Report: Prepare credit balance reports and monitor progress.Process Improvement: Identify and recommend process improvement opportunities.Ad Hoc Tasks: Perform other ad hoc tasks as requested.Team Supervision: Supervise junior team members and support their continued development.

QualificationsEducational Background: Relevant qualifications in a business or finance discipline.Experience: Minimum of 3 years of relevant work experience.Supervisory Experience: Supervisory experience is a must.Technical Skills: Proficiency in MS Office programs. Knowledge of Oracle is an advantage.Language Skills: Proficiency in spoken and written English is required. Ability in any other Asian languages is an advantage.Communication and Detail Orientation: Good communication skills, strong attention to detail, and the ability to work under pressure are essential.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotelyGreat community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks Broader impact: take up to four days per year to volunteer, with charity match funding available tooCareer opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job movesTime out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year A ShareMatch scheme that allows you to become an Informa shareholder with free matching sharesStrong wellbeing support through EAP assistance, mental health first aiders, access to health apps and moreRecognition for great work, with global awards and kudos programmes As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

I'm interested

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotelyGreat community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks Broader impact: take up to four days per year to volunteer, with charity match funding available tooCareer opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job movesTime out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year A ShareMatch scheme that allows you to become an Informa shareholder with free matching sharesStrong wellbeing support through EAP assistance, mental health first aiders, access to health apps and moreRecognition for great work, with global awards and kudos programmes As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

I'm interested