Job Title : OA Field Engineer
Reporting line : Technical Manager
Location/Franchise : Vryburg

 

Job Purpose

To perform duties and responsibilities in line with the position and as per Company requirements.

Requirements

Experience and Qualifications Required:

Grade 12/Matric. MS office. At least 1 to 2 years’ experience in this field / experience for longer will be advantageous. Prepared to work overtime, attend training sessions over weekends from time to time as well as meetings as and when required. Must always have a roadworthy/reliable vehicle as well as a valid drivers’ license to perform duties in the field. Completing iLearn development areas will be advantageous.

Duties & Responsibilities

To service and repair all of Nashua’s equipment in the field. Keep service call-out records up to date by completing all service calls. Take responsibility for all stock allocated to the technician. Ensure that awaiting spares callouts are done as soon as the part is available. To follow the correct procedure when receiving a call and when a call is completed within the Workwide system. Fully install, MFP, (if required) and supply training to the customer on new Products. To ensure that the Service Coordinator is given accurate information relating to service calls and installations. To complete all necessary paperwork relating to your job and to ensure that it is presented in a decent manner and on time. Must be open and willing to be cross trained over all technical lines of business to promote better productivity and to provide assistance if needed. To keep the Technical Manager informed on problems relating to your job, either technical or customer, and to maintain an awareness of the customer’s needs.

Skills and Attributes

Accuracy, attention to detail, proactive, self-starter and neat. Punctual, honest, hardworking, loyal and dedicated to client service. Excellent communication and writing skills. Ability to work in a team as well as on your own. Must be able to work within the framework of deadlines and be able to complete tasks within these time constraints.

Other Assignments

Prepared to work overtime, attend training sessions over weekends from time to time as well as meetings as and when required. Must have a roadworthy/reliable vehicle as well as a valid drivers’ license at all times to perform duties in the field.

 

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

If you are interested in this vacancy, please submit your CV to [email protected] by no later than COB 10/07/2024

** The shortlisting- and interview process will be in line with our Employment Equity and Transformation strategy**

Should you not hear from us 2 weeks after the closure date, please take it that your application has not been successful.