Greenville, NC, 27835, USA
2 days ago
OAS Field Engineer I-III
**Job Title** OAS Field Engineer I-III **Job Category** Product Support **Job Description** What starts with **YOU** , moves the world! Put a LIFT in your career with Hyster-Yale Materials Handling, **(HYMH)** a world-class manufacturer of industrial lift trucks. We have an outstanding opportunity for an exceptional and talented **Field Engineer I-III** **, (Emerging Technologies)** based at our Greenville, NC location. **Who you are:** + A highly motivated team player that will have a positive impact on the Emerging Technology team. + You enjoy a job that enables you to travel during the week. + Well organized, process oriented, and milestone driven. + You are a professional and confident with a high level of customer service skills. + One who possesses strong aptitude for Emerging Technology implementation. **What you will do:** + Provide support to ensure customer and internal department satisfaction for Emerging Technology products. + Commission Emerging Technology systems and vehicles, including installation of software, troubleshooting, calibrating, and analyzing hardware and software issues at factory and customer sites. + Perform vehicle calibration and Factory Acceptance Testing (FAT). + Set-up & calibrate systems. + Conduct safety assessments and make adjustments. + Troubleshoot electro-mechanical issues. + Perform vehicle commissioning and validation. + Perform on-site safety assessments and adjustments. + Test application software and interfaces between systems. + Write training and support documentation. + Deliver operator training to end customers. + Lead customer acceptance testing during pre-delivery timing and on-site phased installation milestones. + Support virtual testing and commissioning. + Analyze vehicle uptime and issue tracking. + Support Sales and Applications Engineering activities by conducting field demonstrations and performance trials at OEM suppliers and prospective customers/partners. + These activities are billable and directly support project execution. **What you will need:** **Field Engineer I** + BS Degree in Engineering + Associate Degree with 1 year of relevant experience + 7 years of industry experience in lieu of a degree + 0 years of relevant experience **Field Engineer II** + BS Degree in Engineering, or + 7 years of industry experience in lieu of a degree + 2 years of relevant experience **Field Engineer III** + BS Degree in Engineering, or + 10 years of industry experience in place of a degree + 3 years of relevant experience **Skills, Experience & Abilities:** + Experience troubleshooting electro-mechanical systems. + Ability to read and understand electrical schematics, wiring diagrams, 3D models, and mechanical assembly drawings. + Experience with wireless communication systems and conduct wireless communication surveys. + Proficiency using Windows operating systems. + Experience with device programming. + Understanding of networking concepts, hardware, and software. + Excellent written and oral communication skills in English. + Ability to remain calm and professional in a demanding and dynamic work environment, often in direct contact with the customer. + Must conduct oneself with confidence and professionalism, as this role represents HYMH Emerging Technology installation and commissioning at customer sites. **Travel Requirements:** + Position requires significant travel, greater than 75%. **Who we are:** Hyster Yale Material Handling designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks that are _transforming_ the way the world moves materials. As a leader in the Materials Handling industry, HYMH have been building relationships with our customers, suppliers, dealers, and employees for over 90 years. **What we offer:** Hyster-Yale Material Handling offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k). \#LI-TE1 \#LI-HYBRID **Job Type** Permanent **Time Type** Full time **Work Hours** 40 **Travel Required** 75% **Primary Location** HY US Greenville, NC (Clark St) **Address** 1104 Clark St **Zip Code** 27834 **Field-Based** Yes **Relocation Assistance Available** No **We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.** **EOE/Minorities/Females/Veterans/Disabled**
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