OAS Field Engineer I-III
Hyster-Yale Materials Handling
**Job Title**
OAS Field Engineer I-III
**Job Category**
Product Support
**Job Description**
What starts with **YOU** , moves the world!
Put a LIFT in your career with Hyster-Yale Materials Handling, **(HYMH)** a world-class manufacturer of industrial lift trucks. We have an outstanding opportunity for an exceptional and talented **Field Engineer I-III** **, (Emerging Technologies)** based at our Greenville, NC location.
**Who you are:**
+ A highly motivated team player that will have a positive impact on the Emerging Technology team.
+ You enjoy a job that enables you to travel during the week.
+ Well organized, process oriented, and milestone driven.
+ You are a professional and confident with a high level of customer service skills.
+ One who possesses strong aptitude for Emerging Technology implementation.
**What you will do:**
+ Provide support to ensure customer and internal department satisfaction for Emerging Technology products.
+ Commission Emerging Technology systems and vehicles, including installation of software, troubleshooting, calibrating, and analyzing hardware and software issues at factory and customer sites.
+ Perform vehicle calibration and Factory Acceptance Testing (FAT).
+ Set-up & calibrate systems.
+ Conduct safety assessments and make adjustments.
+ Troubleshoot electro-mechanical issues.
+ Perform vehicle commissioning and validation.
+ Perform on-site safety assessments and adjustments.
+ Test application software and interfaces between systems.
+ Write training and support documentation.
+ Deliver operator training to end customers.
+ Lead customer acceptance testing during pre-delivery timing and on-site phased installation milestones.
+ Support virtual testing and commissioning.
+ Analyze vehicle uptime and issue tracking.
+ Support Sales and Applications Engineering activities by conducting field demonstrations and performance trials at OEM suppliers and prospective customers/partners.
+ These activities are billable and directly support project execution.
**What you will need:**
**Field Engineer I**
+ BS Degree in Engineering
+ Associate Degree with 1 year of relevant experience
+ 7 years of industry experience in lieu of a degree
+ 0 years of relevant experience
**Field Engineer II**
+ BS Degree in Engineering, or
+ 7 years of industry experience in lieu of a degree
+ 2 years of relevant experience
**Field Engineer III**
+ BS Degree in Engineering, or
+ 10 years of industry experience in place of a degree
+ 3 years of relevant experience
**Skills, Experience & Abilities:**
+ Experience troubleshooting electro-mechanical systems.
+ Ability to read and understand electrical schematics, wiring diagrams, 3D models, and mechanical assembly drawings.
+ Experience with wireless communication systems and conduct wireless communication surveys.
+ Proficiency using Windows operating systems.
+ Experience with device programming.
+ Understanding of networking concepts, hardware, and software.
+ Excellent written and oral communication skills in English.
+ Ability to remain calm and professional in a demanding and dynamic work environment, often in direct contact with the customer.
+ Must conduct oneself with confidence and professionalism, as this role represents HYMH Emerging Technology installation and commissioning at customer sites.
**Travel Requirements:**
+ Position requires significant travel, greater than 75%.
**Who we are:**
Hyster Yale Material Handling designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks that are _transforming_ the way the world moves materials. As a leader in the Materials Handling industry, HYMH have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.
**What we offer:**
Hyster-Yale Material Handling offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).
\#LI-TE1
\#LI-HYBRID
**Job Type**
Permanent
**Time Type**
Full time
**Work Hours**
40
**Travel Required**
75%
**Primary Location**
HY US Greenville, NC (Clark St)
**Address**
1104 Clark St
**Zip Code**
27834
**Field-Based**
Yes
**Relocation Assistance Available**
No
**We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.**
**EOE/Minorities/Females/Veterans/Disabled**
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