Job Title

OAS Field Engineer I-III

Job Category

Product Support

Job Description

What starts with YOU, moves the world!

Put a LIFT in your career with Hyster-Yale Materials Handling, (HYMH) a world-class manufacturer of industrial lift trucks. We have an outstanding opportunity for an exceptional and talented Field Engineer I-III, (Emerging Technologies) based at our Greenville, NC location.

Who you are:

A highly motivated team player that will have a positive impact on the Emerging Technology team.You enjoy a job that enables you to travel during the week.Well organized, process oriented, and milestone driven.You are a professional and confident with a high level of customer service skills.One who possesses strong aptitude for Emerging Technology implementation.

What you will do:

Provide support to ensure customer and internal department satisfaction for Emerging Technology products.Commission Emerging Technology systems and vehicles, including installation of software, troubleshooting, calibrating, and analyzing hardware and software issues at factory and customer sites.Perform vehicle calibration and Factory Acceptance Testing (FAT).Set-up & calibrate systems.Conduct safety assessments and make adjustments.Troubleshoot electro-mechanical issues.Perform vehicle commissioning and validation.Perform on-site safety assessments and adjustments.Test application software and interfaces between systems.Write training and support documentation.Deliver operator training to end customers.Lead customer acceptance testing during pre-delivery timing and on-site phased installation milestones.Support virtual testing and commissioning.Analyze vehicle uptime and issue tracking.Support Sales and Applications Engineering activities by conducting field demonstrations and performance trials at OEM suppliers and prospective customers/partners.These activities are billable and directly support project execution.

What you will need:

Field Engineer I

BS Degree in EngineeringAssociate Degree with 1 year of relevant experience7 years of industry experience in lieu of a degree0 years of relevant experience

Field Engineer II

BS Degree in Engineering, or7 years of industry experience in lieu of a degree2 years of relevant experience

Field Engineer III

BS Degree in Engineering, or10 years of industry experience in place of a degree3 years of relevant experience

Skills, Experience & Abilities:

Experience troubleshooting electro-mechanical systems.Ability to read and understand electrical schematics, wiring diagrams, 3D models, and mechanical assembly drawings.Experience with wireless communication systems and conduct wireless communication surveys.Proficiency using Windows operating systems.Experience with device programming.Understanding of networking concepts, hardware, and software.Excellent written and oral communication skills in English.Ability to remain calm and professional in a demanding and dynamic work environment, often in direct contact with the customer.Must conduct oneself with confidence and professionalism, as this role represents HYMH Emerging Technology installation and commissioning at customer sites.

Travel Requirements:

Position requires significant travel, greater than 75%.

Who we are:

Hyster Yale Material Handling designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks that are transforming the way the world moves materials. As a leader in the Materials Handling industry, HYMH have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.

What we offer:

Hyster-Yale Material Handling offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

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Job Type

Permanent

Time Type

Full time

Work Hours

40

Travel Required

75%

Primary Location

HY US Greenville, NC (Clark St)

Address

1104 Clark St

Zip Code

27834

Field-Based

Yes

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled