Observability Architect

Solution Architect I - Enterprise Solutions

 

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

 

You Are:

The Observability Architect will play a critical role in designing, consulting, and implementing observability solutions using Dynatrace. This position involves a comprehensive approach to tenant consolidation, logs migration, existing tools rationalization, consolidation, governance, observability expansion, and observability FinOps.

 

The Opportunity:

·       Design and Implementation: Lead the design and implementation of observability solutions tailored to complex systems and applications. This includes monitoring, logging, tracing, and ing mechanisms.

·       Discovery and Consulting: Conduct thorough assessments to identify current observability gaps and recommend strategies for tenant consolidation and logs migration.

·       Business OKRs convert into an observability/automation roadmap

·       Integration knowledge: Should have knowledge of integrating various tools with Dynatrace and understand the end-points of various IT components.

·       Tools Rationalization: Evaluate existing observability tools and frameworks to streamline operations, ensuring optimal performance and cost efficiency.

·       Governance: Establish governance frameworks for observability practices across the organization to maintain compliance and best practices.

·       Observability Expansion: Drive initiatives to expand observability capabilities across different environments, ensuring comprehensive monitoring of all systems.

·       FinOps Integration: Collaborate with finance teams to integrate observability into financial operations (FinOps), focusing on cost management related to observability tools and services.

·       Cross-Functional Collaboration: Work closely with development, operations, and security teams to embed observability into the software development lifecycle.

·       Documentation: Develop and maintain comprehensive documentation for observability processes, standards, and best practices.

·       Training and Mentorship: Provide training sessions and mentorship to team members on observability concepts, tools (e.g., Dynatrace), and methodologies.

 

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

 

What You Need:

·       Experience: Proven experience as an Observability Architect or in a similar role with a deep understanding of observability concepts and methodologies.

·       Technical Skills: Hands-on experience with Dynatrace as well as other observability technologies (e.g., Prometheus, Grafana).

·       Familiarity with tracing frameworks like OpenTelemetry is essential.

·       Programming Proficiency: Strong programming skills in languages such as Python, Go, or JavaScript for automation tasks related to observability solutions.

·       Architectural Knowledge: Solid understanding of system architectures, distributed systems, microservices, and cloud computing environments.

·       DevOps Familiarity: Experience with DevOps tools (e.g., Git, Jenkins) for continuous integration and deployment practices.

·       SRE concepts such as blameless postmortem, chaos engineering, auto-remediation and key sense on data interpretation and data visualization

·       Analytical Skills: Excellent analytical and problem-solving abilities to troubleshoot complex issues related to system performance.

·       Communication Skills: Strong communication skills to effectively collaborate with cross-functional teams.

·       Preferred Qualifications

·       Experience in implementing governance frameworks for observability practices.

·       Familiarity with financial management principles as they relate to observability tools (FinOps).

 

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote

Compensation Range: $124,000-$186,000

 

 

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

 

What We Believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

 

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

 

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