Ocean Operations Agent
Forward Air
Company Overview:
Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first- and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. We are more than a transportation company. Forward is a single resource for your shipping needs.
Position: Pceam P[eratopms Agemt
Core Responsibilities & Duties: Provide and process rate quotes and service orders for shipments while maintaining customer satisfaction Invoice shipments Compile reports and provide support to other staff members Resolve customer issues by investigating transactions, developing solutions, and making recommendations to management Work in conjunction with sales and management to establish, implement, and maintain client specific needs Ensure compliance with Transportation Security Administration (TSA) and local & federal regulations Coordinate the transportation of goods ocean Prepare and process required documentation for International Import and Export Transportation Track and monitor shipments, providing regular status updates to customers Other duties as assigned Job Requirements & Qualifications: Bachelor’s degree in business or related field, or equivalent years of experience Exceptional verbal and written communication skills with the ability to work with all levels of the organization Basic to advanced computer skills Demonstrate the ability to work in a fast-paced environment Minimum of 2-3 years of experience in international import and export operation Previous knowledge of cargo operations preferred
Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first- and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. We are more than a transportation company. Forward is a single resource for your shipping needs.
Position: Pceam P[eratopms Agemt
Core Responsibilities & Duties: Provide and process rate quotes and service orders for shipments while maintaining customer satisfaction Invoice shipments Compile reports and provide support to other staff members Resolve customer issues by investigating transactions, developing solutions, and making recommendations to management Work in conjunction with sales and management to establish, implement, and maintain client specific needs Ensure compliance with Transportation Security Administration (TSA) and local & federal regulations Coordinate the transportation of goods ocean Prepare and process required documentation for International Import and Export Transportation Track and monitor shipments, providing regular status updates to customers Other duties as assigned Job Requirements & Qualifications: Bachelor’s degree in business or related field, or equivalent years of experience Exceptional verbal and written communication skills with the ability to work with all levels of the organization Basic to advanced computer skills Demonstrate the ability to work in a fast-paced environment Minimum of 2-3 years of experience in international import and export operation Previous knowledge of cargo operations preferred
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