VISA: W-2 or 1099 candidates only. No third parties.
Years of experience: 3-8+ years’ experience.
Interviews: Webcam or in-person.
JOB DESCRIPTION:
OCTO is looking for a Senior Systems Engineer to provide expert level guidance in supporting the DCPS Microsoft Office 365 and MDM - AirWatch deployment for the agency.
The Senior Systems Engineer will provide guidance in supporting the DCPS O365 and AirWatch Mobile Device Management (MDM) integration. The Systems admin should have expertise in the following domains: O365, Enterprise and/or cloud solutions, and 3rd party application integration. This role requires an in depth knowledge of O365, Microsoft Azure and VMware AirWatch MDM.
• Responsible for the day-to-day operations of DCPS Microsoft infrastructure with focus on O365 administration.
• Install, configure, and maintain O365 for the duration of the project.
• Support all aspects of O365 environment ensuring security compliance,
• Responsible for monitoring and resolving Service Desk escalated incident and problem tickets assigned to the Exchange team regarding AirWatch. All incidents should be worked to service level targets and resolutions documented in call detail.
• Monitor performance levels and capacity of supported applications, and assist in proper capacity planning and management.
• Manage DCPS MDM solution (AirWatch) including system architecture and development. Support DCPS MDM roll out and frame work for school POC’s.
• Must be a close partner in proximity to DCPS Office of the Chief Operating Officer IT Division on site at DCPS central office 3 or 4 prescheduled days per week.
• Serve as the primary focal point for DCPS escalations for all fore mentioned responsibilities.
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CONTRACT JOB DESCRIPTION
Responsibilities:
1. Provides assessments of technical and operational practices based on leading industry standards specific to the requested technology.
2. Plans, organizes, and conducts research in a variety of areas, such as new or existing products, science, social science, law or business in support of an IT initiative.
3. Searches sources such as reference works, literature, documents, newspapers, statistical records, and other sources of information. May use Internet, Intranet, magazines, periodicals, journals, and other media to perform research.
4. Analyzes information and statistical data to prepare reports and studies for use by professionals.
Minimum Education/Certification Requirements Master’s degree in Information Technology or related field or equivalent experience.