Key Responsibilities:

Technical Support: Provide technical support and expertise to customers in China and Southeast Asia regarding X-Rite’s products and technologies, acting as the primary technical interface between X-Rite and its clients.Primary Roles: Your primary roles will be to provide pre-sales demonstrations, on-site product training, troubleshooting, and ensuring successful implementation of the technology to achieve design wins and customer satisfaction.Language Skills: This role requires fluent understanding of verbal and written English, fluency in Mandarin and having a deep understanding of the industry focused  market dynamics and use-case customer ecosystem.Product Expertise: Develop deep knowledge of X-Rite products and applications, and convey that expertise to customers in product demonstrations, both online and in-person.Product Feedback: Interface with the R&D and product development teams by providing feedback from customers regarding product performance, potential improvements, and new feature requests.Documentation: Prepare and maintain technical documentation, including user guides, application notes, and best practice procedures to assist customers integration, optimization, and use of X-Rite solutions.Travel: Visit  OEM, ODM, CMF and SI sites for product installations, troubleshooting, and hands-on training, with occasional international travel in APAC  and ability to travel to European and North American regions.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.