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The OFCI Quality Project Manager is responsible will be a key position in ensuring equipment moving throughout our supply chain network is being maintained at the highest level of quality for our internal and external customers. This role will be accountable for a high degree of collaboration across numerous partner teams including our vendors, the upstream and downstream supply chain teams, accounting, and project site leaders.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned. 

Serve as the primary point of contact between our warehouse facilities and equipment manufacturers regarding identified issues or equipment damage.

Build and maintain reporting regarding identified issues or damaged with OFCI equipment, ensuring accuracy and completeness of information.

Liaise with equipment manufacturers to coordinate thorough inspections of identified issues or damages, ensuring prompt response and resolution.

Collaborate with manufacturers to determine repair plan for any damaged equipment to include part tracking, invoicing, and scheduling until equipment can pass quality inspection.

Coordinate business process documentation and improvement strategies with internal stakeholders, process owners, and subject matter experts.

Establish business metrics and reports to monitor and improve Planning and Inventory performance.

BASIC QUALIFICATIONS 

Bachelor’s degree in a relevant field or equivalent work experience.

Proven experience in program management, preferably in a manufacturing or construction environment.

Seven or more years’ experience in Quality Management of MEP equipment

PREFERRED QUALIFICATIONS 

Experience or familiarity with data center MEP systems.

Experience or familiarity in developing and maintain quality utilizing CX alloy/Bim360 and/other Quality software.

KNOWLEDGE, SKILLS, AND ABILITIES 

Excellent organizational and time management skills, with the capability to manage multiple tasks and priorities.

Detail-oriented with a focus on accuracy and precision in coordination efforts and documentation.

Commitment to upholding the highest standards of quality, reliability, and compliance.

Skilled in devising effective solutions to problems.

Self-motivated, able to work on a team and independently.

Quick learner, intellectually curious with high sense of urgency.

Being effective in this role requires a highly resourceful individual who thrives in a fast-moving, complex environment requiring strong emotional intelligence and self-motivation. The ability to influence & energize a diverse set of stakeholders towards a common goal will be a key factor for success.

Strong communication and negotiation skills, with the ability to effectively interact with equipment manufacturers and internal stakes holders.

TOTAL REWARDS 

This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This role is bonus eligible and may be eligible for equity.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.