**Client Liaison:** This multi-faceted position is considered a crucial link between the patient and the care delivered by clinical staff in the behavioral health clinic. The Client Liaison performs a combination of administrative and office support activities, collaborates with all clinical staff in support of direct patient services, and efficiently and accurately performs all other front office duties. The Client Liaison must be interesting in working in the Mental health profession. Responsibilities: + Meeting & greeting patients; create a welcoming and hospitable environment for patients + Manage the reception area to ensure effective telephone and all internal/external communications both internally and externally to maintain a professional image + Participate in ongoing training, team huddles, and staff meetings to discuss program operations + Responsible for quality assurance of frontline workflow processes inclusive but not limited to EHR check-in/out, scheduling and intake/referral functions, insurance verification, updating client records + Scanning, filing and distributing documents; creating/maintaining departmental filing systems + Monitors the MetroCard distribution and reconciliation process + Manage petty cash + Responsible for providing adequate staffing resources and coverage for all frontline and support services teams + Initiate service requests for all facility maintenance and equipment needs + Supervise the maintenance and alteration of office areas and equipment, as well as layout, arrangement, and housekeeping of office facilities by maintenance staff + Maintain room assignments, staff directory, and contact list + Ensure that rooms and supplies are prepared in advance for newly hired staff + Initiate purchase requests office supplies, furniture, and equipment for the entire program location + Utilize provided resources to report and follow up on maintenance/facility requests + Collect invoices from consultants and assist with payroll + Manage employee time off requests. + Obtain completed forms or letters by Psychiatrist / Psychiatric Nurse Practitioner as required + Assist with using Video Telehealth Technology or Video Meeting Platforms + Supervise the maintenance of office equipment, including but not limited to, PC and peripheral equipment, printers/scanners, copiers and fax machines + Manage the dissemination of program reports and execution of reporting follow up assignments + In conjunction with the Director, review and implement sound policies and procedures to ensure superior efficiency and client service excellence within all frontline operations + Assist with crisis intervention as needed + Meet regularly with Administration to identify and implement process improvement strategies to achieve an optimum client satisfaction experience + Effectively coordinate all special events, employee wellness and engagement activities + Manage program calendars including use of shared office space. + Perform other duties as assigned by Supervisor Requirements: Bachelor’s degree preferred, or pursuing BA. Minimum of three years of work experience in the field of mental health or child welfare. Strong organizational, verbal and written communication skills, familiarity and ability to efficiently navigate EHR (electronic health record). Proficient in Microsoft office and ZOOM, Ability to multitask, Spanish-speaking preferred. Let me know if you have any questions and if we need to schedule a call to discuss further **Pay Details:** $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance