**Job Title** : CES Administrator **Location** : Tacoma, WA **Schedule** : Monday - Friday, 8:00 AM - 4:30 PM **Compensation** : $21 - $23 per hour (DOE) **Job Summary** : We are seeking a detail-oriented and organized CES (Customer & Employee Services) Administrator to join our team. In this role, you will provide administrative support and ensure smooth day-to-day operations of the CES department. The ideal candidate will have strong communication skills, proficiency in office software, and a keen ability to manage multiple tasks efficiently. **Key Responsibilities** : + **Customer Service** : Serve as the primary point of contact for internal and external inquiries related to CES services. + **Documentation Management** : Maintain accurate and up-to-date records of customer interactions, employee services, and operational processes. + **Data Entry & Reporting** : Input data into internal systems, generate reports, and track key performance metrics. + **Scheduling & Coordination** : Organize meetings, appointments, and events as needed; coordinate schedules for CES department team members. + **Problem Resolution** : Address and resolve customer and employee issues, escalating matters as needed to management. + **Communication** : Draft emails, memos, and other correspondence to internal and external parties. + **Process Improvement** : Assist in the development and implementation of new processes to enhance the efficiency of CES operations. + **General Administrative Support** : Assist with various office tasks, including filing, copying, and organizing materials. **Qualifications** : + High school diploma or equivalent required; Associate’s degree or higher preferred. + 1-2 years of experience in an administrative or customer service role. + Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). + Excellent communication and interpersonal skills. + Strong organizational and multitasking abilities. + Ability to maintain a professional and positive attitude in a fast-paced environment. + Detail-oriented with a focus on accuracy and efficiency. **Benefits:** + Competitive hourly pay: $21 - $23 per hour, based on experience. + Health, dental, and vision benefits (if applicable). + Paid time off (PTO) and holiday pay. + Opportunities for professional development and growth. **Pay Details:** $21.00 to $23.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance