Office Admin Job Description

Summary:

The primary job of this role is to provide outstanding customer service while creating a warm and professional environment in the reception area. The receptionist at Fisk Electric is a key role player in creating the first and last impression to all levels of employees, clients, and potential clients. This role will report directly to the Office Manager. Attendance and dependability are crucial.

In addition, the receptionist will perform all essential duties and responsibilities aligned with our values and company policies. Our clients have put their trust in Fisk for over a century to provide these ever-advancing services.

The hours of operation at Fisk Houston Corporate Office are Monday through Friday from 8:00 am to 5:00 pm with a 1-hour lunch as well as two 15-minute breaks which are at 10:00 a.m. and 3:00 pm.

Personal cell phone usage should be limited to during lunch, break, and/or emergencies.

Essential Duties and Responsibilities:

Provides a welcoming and professional greeting to all guests, following the established check-in and badge process, and communicates with the proper team member in a timely manner. Answers all incoming calls and routes them to the proper party and takes accurate messages if needed. Screens all incoming calls to prevent a connection between unwanted callers to Fisk employees. Consistently follows building security protocol for building access which involves all gate and front door entries. Maintains daily incoming package log and notifies the appropriate personnel of delivery in a professional and timely manner via MS Outlook. Maintains an ample inventory of office supplies in a successful organized filing system for on-going daily, weekly, or monthly assignments for departments as needed. Stocking breakrooms and keeping an accurate inventory of supplies, placing orders as needed. Assists with the set-up and clean-up of meetings for all conference rooms. Maintain the lobby and reception area. Provides clerical support which will include drafting emails, updating spreadsheets, scanning and recordkeeping, along with other duties. Supports the Office Manager and Admin Assistant on special projects as needed.

 Expectations:

Produces quality work with deadlines, while remaining flexible to pivot between tasks as needed. Establishes and maintains effective communication and working relationships with others. Must be dependable, consistent, diligent, and detail oriented. 

Computer Equipment and Software:

Proficiency in Microsoft Office Suite. (Teams, Outlook, Word, Excel, Publisher) Basic understanding and willingness to learn company programs. (Egnyte, Bluebeam, etc.)

 Education and Experience:

High School Diploma or GED.

Equal Opportunity Employer

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