RaceTrac Company Overview

Job Description:

The Employee Advocate serves as the liaison between the store employees, regional teams, and various Store Support Center departments, coordinating various issues such as pay, benefits, and conflict management. This individual offers administrative support to the Regional Human Resources and Operations teams.

Responsibilities:

Administrative Duties & Reporting

Processes and coordinates a variety of daily reports including, but not limited to: store bonus reports, talent management reports, various payroll reports, and regional reportsServes as the point of contact for regional payroll and resolves payroll issuesOrders uniforms and office supplies as neededMaintains active spreadsheets on company initiatives for reporting purposesEnsures the Regional SSC is stocked with appropriate supplies and equipmentFields all calls to the Regional office and ensures he/she is present for all deliveries and walk-in applicants and employeesSupports the Hire process by assisting and following up on the verification of employees meeting all requirements for legal employmentShips and receives various packagesMaintains and keeps a clean office area

Employee Relations

Serves as an employee advocate for Human Resources related matters including, but not limited to: employee relations tasks, training and documentation. Monitors employee concerns, identifies employment trends, and communicates and recommends solutions to leadership to enhance the employee experience at RaceTracReviews unemployment claims and organizes/coordinates unemployment hearingsCoordinates employee engagement/relations projects including but not limited to Team Member of the Month, anniversary cards, and birthday cardsAssists the Field Recruiting team in various ways as neededCoordinates large regional events such as Professional Conduct Training, Leadership Forums, Regional Picnics, and other special eventsActs as a liaison between the regional and SSC teamsCoordinates and supports SSC guest visits and store training

Qualifications:

1-2 years related experience in a related field preferredKnowledge of MS Office Suite, specifically Word and Excel preferredExperience using an Applicant Tracking System (ATS) a plusExperience with Workday preferredRetail experience preferred

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