Office Assistant 1 (Keyboarding)
Cortland University
Position Details Position Information Budget Title OFFICE ASSISTANT 1 (KEYBOARDING) Campus Title Office Assistant 1 (Keyboarding) School/Division Student Affairs, Division of Department Student Health Services Staff Sub-Type Staff & Administration Salary Level SG006 Salary Range $35,177 Position Effort Full-Time If Part-Time, enter FTE: Is this a temporary position? No If Temporary, enter End Date: Position Summary The Office Assistant 1 (keyboarding) position will act as the main receptionist at the front desk to check in patients presenting for appointments, answer phones, provide needed information, or direct calls to appropriate staff. This position helps manage the flow of patients and information through the office. This position is located Van Hoesen Hall and the hours are 8am-4pm.
Generous benefits of working for New York State, including, but not limited to, the following: Holiday & Paid Time Off: thirteen (13) paid holidays annually, thirteen (13) days of paid vacation leave (increases with years of service), five (5) days of paid personal leave annually, thirteen (13) days of paid sick leave annually. Health Care Benefits: eligible employees and dependents can choose from a variety of affordable and generous health insurance programs, family dental and vision benefits at no additional cost, and pre-Tax Flex Spending Accounts for Health Care and Dependent Care. Additional Benefits: enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply), NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan, paid Parental Leave for all employees, Public Service Loan Forgiveness (PSLF) https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service, eligibility for various life insurance options, Tuition Assistance, and free access to our state of the art fitness center, the Student Life Center ( https://www2.cortland.edu/offices/recreational-sports/Student-Life-Center ). Major Responsibilities FRONT DESK DUTIE Help at the front desk by signing in students who present for appointments. Refers “walk-in” students to triage RN to make appointment. Fill in briefly for Administrative Assistant 1 if needed. Interact in a positive and professional manner with co-workers, students, campus staff and offices, and the general public. CLERICAL DUTIES Assist in answering high volume of phone calls in very busy office. Screen calls and schedule non-urgent appointments. Answer questions about immunization, health history, and physical exam requirements per NY state laws and college policy. Explain the role of Student Health Service, services offered, and office hours. Work with other campus offices while following Student Health Service policies and patient confidentiality. Provide correspondence (general and confidential), policies and procedures, brochures, and informational handouts. Manage copying, requests to duplicating, sending and retrieving faxes, office mail, and scanning information received into EMR after being reviewed. Process work orders as needed. Set up voice message if needed and work with telecommunications on phone issues as needed.
MEDICAL RECORDS Work in Electronic Medical Record (EMR) system (PointandClick/PnC). Follow established Policies and Procedures for medical records (chart format, scanning, filing, confidentiality, release of information, shredding etc.). Manage mailings, faxing, shredding, and filing as needed per policy and procedure.
DATA ENTRY Assist in managing immunization compliance in PointandClick EMR system. Scan paper copy of immunization records into PnC and forwards paper copy to RN for review upon receipt. Enter any immunization into NY state immunization system (NYSIIS) as required by state law and Student Health Service policy. Assist with needed information by contacting computer center for information reminder, letter mailings for missing required information (immunization/health history/physicals), religious and medical exempt rules and reviews, legal counsel contact, and chart reviews by college physician. Assist with the Post Secondary Immunization Report and submit it to the NYS Department of Health.
TRAINING Participate in continuing education activities such as computer classes, etc. Complete yearly OSHA/PESH training and at least biannual Heartsaver training. Functional and Supervisory Relationships Reports to Director of Student Health Service. Required Qualifications 1. Permanent Competitive Appointment Options:
To be appointed on a PERMANENT basis to this title, you must hold or have held the title of Office Assistant 1 (Keyboarding) or be reachable on the full-time NYS Civil Service list and respond to canvass letter that will be emailed to people on the eligible list. You may also qualify if you are permanent in the following title: Office Assistant 1. You must also pass the Civil Service typing test, which can be administered in the Human Resources Office.
2. Non-Competitive Appointment Option: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required, but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date (within one year of permanent appointment), employees hired under NY HELPS will have their non-competitive status converted to competitive status, without having to compete in an examination. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified
NON-COMPETITIVE QUALIFICATIONS-There is no minimum education or experience requirements for this title. Preferred Qualifications EEO Statement The State University of New York Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university. Job Close Date Posting Detail Information Posting Number S23231 Review Start Date 10/23/2024 Open Until Filled Yes Quick Link for Direct Access to Posting https://jobs.cortland.edu/postings/9328 Special Instructions Special Instructions to Applicant Special Instructions to Applicant Supplemental Questions
Generous benefits of working for New York State, including, but not limited to, the following: Holiday & Paid Time Off: thirteen (13) paid holidays annually, thirteen (13) days of paid vacation leave (increases with years of service), five (5) days of paid personal leave annually, thirteen (13) days of paid sick leave annually. Health Care Benefits: eligible employees and dependents can choose from a variety of affordable and generous health insurance programs, family dental and vision benefits at no additional cost, and pre-Tax Flex Spending Accounts for Health Care and Dependent Care. Additional Benefits: enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply), NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan, paid Parental Leave for all employees, Public Service Loan Forgiveness (PSLF) https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service, eligibility for various life insurance options, Tuition Assistance, and free access to our state of the art fitness center, the Student Life Center ( https://www2.cortland.edu/offices/recreational-sports/Student-Life-Center ). Major Responsibilities FRONT DESK DUTIE Help at the front desk by signing in students who present for appointments. Refers “walk-in” students to triage RN to make appointment. Fill in briefly for Administrative Assistant 1 if needed. Interact in a positive and professional manner with co-workers, students, campus staff and offices, and the general public. CLERICAL DUTIES Assist in answering high volume of phone calls in very busy office. Screen calls and schedule non-urgent appointments. Answer questions about immunization, health history, and physical exam requirements per NY state laws and college policy. Explain the role of Student Health Service, services offered, and office hours. Work with other campus offices while following Student Health Service policies and patient confidentiality. Provide correspondence (general and confidential), policies and procedures, brochures, and informational handouts. Manage copying, requests to duplicating, sending and retrieving faxes, office mail, and scanning information received into EMR after being reviewed. Process work orders as needed. Set up voice message if needed and work with telecommunications on phone issues as needed.
MEDICAL RECORDS Work in Electronic Medical Record (EMR) system (PointandClick/PnC). Follow established Policies and Procedures for medical records (chart format, scanning, filing, confidentiality, release of information, shredding etc.). Manage mailings, faxing, shredding, and filing as needed per policy and procedure.
DATA ENTRY Assist in managing immunization compliance in PointandClick EMR system. Scan paper copy of immunization records into PnC and forwards paper copy to RN for review upon receipt. Enter any immunization into NY state immunization system (NYSIIS) as required by state law and Student Health Service policy. Assist with needed information by contacting computer center for information reminder, letter mailings for missing required information (immunization/health history/physicals), religious and medical exempt rules and reviews, legal counsel contact, and chart reviews by college physician. Assist with the Post Secondary Immunization Report and submit it to the NYS Department of Health.
TRAINING Participate in continuing education activities such as computer classes, etc. Complete yearly OSHA/PESH training and at least biannual Heartsaver training. Functional and Supervisory Relationships Reports to Director of Student Health Service. Required Qualifications 1. Permanent Competitive Appointment Options:
To be appointed on a PERMANENT basis to this title, you must hold or have held the title of Office Assistant 1 (Keyboarding) or be reachable on the full-time NYS Civil Service list and respond to canvass letter that will be emailed to people on the eligible list. You may also qualify if you are permanent in the following title: Office Assistant 1. You must also pass the Civil Service typing test, which can be administered in the Human Resources Office.
2. Non-Competitive Appointment Option: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required, but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date (within one year of permanent appointment), employees hired under NY HELPS will have their non-competitive status converted to competitive status, without having to compete in an examination. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified
NON-COMPETITIVE QUALIFICATIONS-There is no minimum education or experience requirements for this title. Preferred Qualifications EEO Statement The State University of New York Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university. Job Close Date Posting Detail Information Posting Number S23231 Review Start Date 10/23/2024 Open Until Filled Yes Quick Link for Direct Access to Posting https://jobs.cortland.edu/postings/9328 Special Instructions Special Instructions to Applicant Special Instructions to Applicant Supplemental Questions
Required fields are indicated with an asterisk (*).
* Are you currently employed by New York State? Yes No * If yes to the above, please identify the following: your agency name, your current title and salary grade, how long you've been in this title, and if you're currently serving probation.(Open Ended Question)
Documents Needed to Apply Required Documents Curriculum Vitae or Resume Optional Documents Cover Letter
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