NY HELP Yes Agency College of Optometry Title Office Assistant 1 (NY HELPS) Occupational Category Clerical, Secretarial, Office Aide Salary Grade 06 Bargaining Unit CSEA Local 658 (NYS Teachers’ Retirement System) Salary Range From $37852 to $37852 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Variable Hours Per Week 40 Workday From 12 PM To 8 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County New York Street Address 33 West 42nd Street New York, NY 10036 City New York State NY Zip Code 11233 Duties Description The University Eye Center (UEC) of the State University of New York College, is seeking an Office Assistant 1 (NY HELPS). This title is part of the New York Hiring for emergency Limited Placement Statewide Program (NY HELPS).Responsibilities/ Job Functions:Greets patients in a professional, courteous manner upon arrival to the service. Interacts with patients to serve their needs and provide assistance and information on the telephone or in person with regard to the services. Prepares all necessary forms that need to be processed for the patient (HIPAA, assignment of benefits, etc.) and have them scanned into the EMR in a timely manner. Effectively makes the necessary appointments and referrals for services upon exiting. Effectively works with the computer terminals data entry, retrieval, and processing of information in the NextGen and EHR systems, while processing UEC patients. The quality and volume of work must be acceptable and timely. Answers telephones in an appropriate, professional manner and schedules patients in the appropriate slots. Performs the following tasks in the clinic areas: verification of demographic information, print reports and reconcile information, obtain basic insurance information, conduct follow-up on no-show and cancelled appointments, contact the call center to complete insurance during registration, and enter copays/insurance cards. Minimum Qualifications Ability to work Evenings and weekends.Ability to work Monday to Friday 12pm to 8pm and Saturday 8:30pm to 4:30PMAbility to provide high-level customer service in a professional, service-oriented, respectful, and friendly manner.Strong attention to detail Some positions may require additional credentials or a background check to verify your identity. Name Guerda Fils Telephone Fax Email Address gfils@sunyopt.edu Address Street 33 West 42nd Street New York, NY 10036 City New York City State NY Zip Code 10036 Notes on Applying Apply online at https://sunyopt.peopleadmin.com/postings/2211