Job Title: Office Assistant PVN ID: LE-2501-006663 Category: Clerical/Office Services Location: LEHMAN COLLEGE Job Description General Description The fast-growing Workforce Department, within the School of Continuing and Professional Studies at Lehman College, is seeking a Part-Time Office Assistant to support our rapid growth in programs. The Workforce team is dedicated to changing workers’ lives by providing the customized credit and non-credit training they need to advance their careers in Healthcare and other sectors. Contracting with labor unions, employers, hospitals, and community-based organizations requires the department to provide superior customer service and deliver excellent training and student outcomes. You will be joining a nimble team that serves over 300 students annually in over 20 custom programs. Reporting to the Program Coordinator, the Office Assistant is responsible for the administrative systems and processes that support daily program operations. The Office Assistant also works closely with the program assistant and part-time faculty, as well as the Director. You must have a passion for student success, the ability to provide operational excellence in a fast-paced environment and a desire for continuous improvement. Schedule: In-Person at CUNY on the Concourse 2-3 days a week to support programs (some evening/weekend). Part-Time up to 19 hours a week. Other Duties + Responding to inquiries from students, clients, faculty, and other staff, and directing them to the appropriate person. + Maintaining accurate records of students' data, including attendance, grades, or correspondence. + Providing direct support to student completing applications. + Support program quality by proactively troubleshooting student and faculty concerns. + Providing support with program orientation, workshops, and technical support. + Updating and retrieving information from college systems (e.g., Xenegrade enrollment records, class schedules). + Assisting with maintaining workforce web pages or social media profiles. + Provides remote tech support to students and faculty during remote or hybrid classes. + Other duties as assigned by Coordinator. Qualifications + Associate degree preferred: 1 year of relevant experience. + Bilingual: English and Spanish preferred. Required Knowledge + Advanced computer and data skills. Proficient with comp MS Office 365 including Teams & Excel, Zoom and Dropbox required. Digital curiosity preferred. + Excellent interpersonal and communication skills, with demonstrated ability to speak and write clearly. + Demonstrated ability to maintain professionalism and confidentiality. + Excellent organizational skills and attention to details. + Ability to work independently and collaboratively in a fast-paced, demanding, and complex work environment; that involves rapidly adapting to changing situations and priorities. + Willingness to take advantage of professional development and growth opportunities. + Ability to provide quality customer service. Applications + Applicants should provide a current resume. + Please include any current work at CUNY institutions in your application. RFCUNY Benefits RFCUNY Employee Benefits and Accruals About the Research Foundation The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs. Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law. Key Features Department Continuing and Professional Studies Status Part Time Pay Range $16.50-$18.00 Hour(s) a week 0.00-19.00 Closing Date Mar 21, 2025 (Or Until Filled) Bargaining Unit No Actions + Apply + Print + Email + Linkedin + Facebook (http://www.facebook.com/share.php?u=https://www.rfcuny.org/careers/postings?pvnID=LE-2501-006663&title=Careers at RFCUNY) + Google + + Twitter (http://twitter.com/home?status=Job Openings at RFCUNY+https://www.rfcuny.org/careers/postings?pvnID=LE-2501-006663)