Description We are in search of an Office Assistant to join our team based in San Leandro, California. This role is primarily centered in the industry of Financial Services, offering a permanent employment opportunity. As an Office Assistant, you will be tasked with a variety of clerical and administrative duties, including processing customer credit applications, maintaining customer records, and handling customer inquiries. You will also be responsible for monitoring customer accounts and taking necessary action. Responsibilities: • Accurately process customer credit applications in a timely and efficient manner • Maintain and update customer credit records ensuring all information is current and accurate • Handle customer inquiries, providing high-quality service and support • Monitor customer accounts, identifying any issues and taking appropriate action • Utilize Accounting Software Systems and ADP for financial services related tasks • Create and manage Banner Ads and computer programs • Perform clerical duties such as answering inbound calls, managing CRM, and maintaining 'About Time' records • Handle billing functions with accuracy and efficiency • Manage shipping and receiving tasks, including handling FedEx services and maintaining shipping documentation • Assist with inventory management, including printing labels for products. Requirements • Position: Office Assistant • Required minimum of 1 year experience in a similar role • Competency in Accounting Software Systems necessary • Proficiency with ADP - Financial Services required • Experience with Banner Ads preferred • Must be familiar with various Computer Programs • CRM knowledge is essential • Familiarity with the About Time software is beneficial • Ability to provide accurate answers and solutions to problems • Experience in Answering Inbound Calls is crucial • Must be able to handle Billing Functions effectively • Clerical Duties will be part of the regular job tasks • Experience in Shipping & Receiving is required • Must be capable of managing Shipping Documentation • Proficiency in using FedEx services is preferred TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .