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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Summary

Reporting to the Lead Office Assistant, you will be working as part of a varied team to enhance the excellent standards of operational facilities delivery in our client's state-of-the-art campus.  This will include; carrying out detailed floor walks, checking meeting rooms, providing event support, stocking of printing stations, enforcing the clear desk policy, and anything else covered by the client WPS team. 

Responsibilities

Providing additional support for ClientsFamiliarization with the Standard Operating Procedures (SOP’s)Upsell facilities by making the Facilities Manager aware of any gaps in service.Report any maintenance issues which you notice onsite to the Facilities Manager.Assist in emergencies such as light leaks, spills etc.Attend to meeting room requests/set upsIdentify and report hazards and incidentsAssist in health and Safety including bell tests, floor walks and first aid boxes are stockedWorking as part of a team in delivering a high standardRespond to soft service calls logged with the facilities help desk.Investigate the nature of the problems and seek a speedy resolution.Greeting clients and staff to generate a professional and welcoming atmosphere.Liaising with the cleaning team on specific requests and ensuring the cleaning schedule adhered to.Ensure reception is kept tidy at all times, ensuring to check this area frequently.Remove waste paper from all areas and ensure proper storage and segregation and collection by contractorFrequent checks of key areas like toilets and café area, tidying and replenishing stock when necessarySet up and support Meeting rooms in line with client requestsFlexibility working weekends and after hours when requests.Monthly completion of timesheets/reports/stocksheets

Requirements

Highly organized and excellent time managementA high level of attention to detailAbility to work on own initiativeCustomer service experienceFluent EnglishKnowledge of MS Office (Word, Excel & Outlook)

Location:

On-site –Dublin, IRL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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