Description We are offering a permanent employment opportunity for an Office Assistant in the Nonprofit industry, located in Gastonia, North Carolina, United States. This role will involve a wide range of administrative tasks, including data entry, document scanning and filing, and answering inbound calls. Responsibilities: • Provide comprehensive clerical support, ensuring smooth office operations • Manage high volume of inbound calls, ensuring all customer inquiries are addressed • Undertake data entry tasks, maintaining accuracy and efficiency at all times • Assist customers with application processes, providing supportive housing services • Organize files digitally and physically, ensuring easy access and retrieval • Use basic office skills to fax documents and perform other related tasks • Ensure all customer records are accurately maintained • Monitor customer account activities and take necessary actions when required. Requirements • Proficiency in answering inbound calls, demonstrating exceptional communication skills and customer service. • Experience in performing various clerical duties to ensure smooth office operations. • Ability to fax documents efficiently, ensuring the correct delivery and receipt. • Proficiency in scanning documents and maintaining digital files in an organized manner. • Experience in organizing files, both digital and physical, ensuring easy accessibility and retrieval. • Competence in computer data entry, with a keen eye for detail and accuracy. • Demonstrated experience in data entry tasks, including updating and maintaining databases. • Skill in assisting customers, providing them with information and resolving their issues. • Possession of basic office skills, including photocopying, printing, and scheduling appointments. • Previous experience or familiarity with supportive housing, demonstrating understanding of the sector's specific needs and challenges. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .