UPMC is looking for a full-time Office Assistant I to support both Summit Family Practice and Grandview Family Practice! This position offers day shift hours from 8 AM to 4:30 PM, with travel required between the two offices. We are seeking a candidate with experience in a medical office setting, though this is not a requirement. Strong customer service skills and the ability to interact effectively with patients are essential for this role. Apply today to join a great team and receive a robust Totals Reward package!!

Responsibilities:

Verify accuracy of patient information and records in both the medical record and computerized scheduling system. Schedule, coordinate, and reschedule patient appointments while efficiently communicating necessary messages to staff and providers. Greet and register patients in a polite and timely manner, offering necessary instructions and directing them to the appropriate department or personnel. Inform relevant department or personnel of a patient’s arrival, completing all required check-in and check-out functions. Maintain a clean and organized waiting area, ensuring the beverage station and reading materials are stocked and well-kept. Prepare patient charts for upcoming appointments, ensuring all relevant information is current and complete. Answer incoming telephone calls, screen appropriately, take messages, and provide accurate information as needed. Maintain and update physician schedules to ensure proper appointment scheduling and confirmations, and complete necessary paperwork such as encounter forms and referrals for billing purposes.