**UPMC welcomes your application to join our team as an Office Assistant I! This full-time role offers dayshift hours, with some travel required. Apply today to join a great team and receive a robust Totals Reward package!!** **Responsibilities:** + Verify and update necessary information and records in both the medical record and computerized scheduling systems. + Schedule, coordinate, and reschedule patient appointments, and relay messages to staff and providers as needed. + Greet and register patients promptly and courteously; provide instructions and inform the appropriate department or person of their arrival. + Maintain a clean and organized waiting area, including beverage stations and reading materials. + Prepare patient charts for upcoming appointments to ensure readiness. + Answer phones, screen calls, take messages, and provide information to callers. + Keep physician schedules up-to-date, ensuring accurate patient scheduling and appointment confirmations. + Complete paperwork such as encounter forms and referrals, and use the computer system for generating billing information. + Address patient inquiries about appointments and testing while adhering to all UPMC Health System policies and maintaining strict confidentiality. + Utilize the automated financial management system for scheduling, information verification, entering charges, and handling co-payment collections and reconciliations. Required: + High school diploma or GED + 1 year work experience, preferably in a medical office setting Preferred: + Knowledge of medical terminology + Word processing and computer experience **Licensure, Certifications, and Clearances:** + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**