Posting Information Position Details

This form is the official Personnel Requisition form used to notify Employment Services of job vacancies and initiate appropriate job advertisements. This form must be completed and approved by the officials designated below.

Position Information

Position Title Office Assistant II Fin Aid/VA FLSA Non-Exempt Full Time/Part Time Full Time Department Veterans Servcies Campus Central Campus Location Central Campus Hourly Rate 12.94 Hours Full-time, indicate working hours - Mon-Thu 7:30-5:30 Fri 7:30-11:30, Overtime, describe requirements - As needed during peak registration Summary of Position In-depth knowledge of the various financial aid programs in order to answer applicant’s questions. Enter financial aid documents required for specigic program awards as administered by the Associate Dean of Financial Aid. Be familiar with the operation of the computer programs to include input and proper review of student enrollment data as it pertains to financial aid. Oversee maintenance of financial aid folders , ensuring required documentation and correspondence is maintained accurately. Monitor and record all activities affecting the status of the students financial aid. ., initiate the notification of the review committee, the student and complete the processing of final outcome. Maintain suspense calendar for all reports and requirements for the Offices of Student Aid. Maintain inventory of all required supplies and forms necessary for operation of the Financial Aid/Veteran Services Offices. Perform all other duties as assigned with little or no supervision. Minimum Required Education High school diploma or GED required. Minimum Required Experience High school diploma/GED with six years wage earning clerical experience or certification / successful completion of 30 credit hours towards degree and two years wage earning clerical experience or Associates Degree and one year wage earning clerical experience is required.
A copy of certificates and/or college transcripts is required with application for evaluation purposes.

Required Knowledge, Skills and Abilities Excellent general clerical/administrative skills Must have good written and verbal communication skills. Must be proficient with Microsoft Office software including Word, Excel, Access. Ability to quickly learn new software programs such as Colleague Financial Aid Software, PeopleAdmin, Etrieve. Ability to multi-task and function in a high stress administrative environment. Pleasant personality and able to work with people. Highly motivated and able to work with limited supervision. Familiar with document imaging systems, scanning/retrieving documents Set Priorities, meet deadlines and multi-task. Must be able to handle sensitive matters, good telephone voice, and capable of projecting and articulating the policies of the Veterans Educational benefits programs. Will be neat in appearance, should possess a pleasant personality and work well with others. Capable of performing duties and responsibilities without supervision.

Posting Detail Information

Other Information Overtime may be required during peak registration periods.
Management reserves the right to change the above duties and responsibilities at any time
Supplemental Questions Required fields are indicated with an asterisk (*). * What is your highest level of education attained or conferred? (Transcripts must be uploaded showing conferred date of degree or credit will not be granted) High School Diploma/GED only Certificate of Completion or 30 college credits-Transcripts must be attached to application Associates Degree-Transcripts must be attached to application Bachelors -Transcripts must be attached to application Masters-Transcripts must be attached to application I do not have a GED or High School Diploma * How many wage earning customer service years experience do you have? Less than 6 months 6-11 months experience 1-2 years experience 3 years experience 4 years experience 5 or more years experience * How many years of higher education student service's experience or closely related administrative experience do you have? No experience in these specific areas less than one year wage earning experience 1 year wage earning experience 2 years wage earning experience 3 years wage earning experience 4 years wage earning experience More than 4 years wage earning experience * Do you have experience using Microsoft Office (Excel, PowerPoint, Word, Outlook/E-mail, or Publisher)? None Some Proficient * Do you have working knowledge of military tuition assistance, ArmyIgnitED portal, veteran's administration benefits and financial aid experience? No experience in this specific area Yes I have experience in this specific area * Are you a Veteran of the US Armed Forces? Yes No Documents Needed to Apply Optional Documents Resume Cover Letter Transcripts- upload as one single PDF document- MUST BE INCLUDED IF YOU STATED YOU HAD DEGREE Letter of Recommendation Transcript License/certifications (upload all certificates as one single PDF document) DD214-Military Discharge