Title: Office Assistant Location: Downtown HI 96813 Duration: 12 Months Description: The purpose of this position is to provide typing, clerical and outreach services to the client. This position assumes responsibility for ensuring harmonious relationships in conducting these activities and requires a high level of accuracy, computer literacy, organizing, planning, problem solving, decision-making and interpersonal skills to meet the requirements of the position. MAJOR DUTIES AND RESPONSIBILITIES: + Receives and screens all visitors as well as incoming and outgoing correspondence. Determines appropriate distribution of materials. + Receives calls from the public, determines appropriate response. Gives direct factual information in response to specific inquiries. Refers WIC participant calls to the local agency where they participate. + Receives calls and refers them to the appropriate State Agency staff + Creates, edits, prints, stores, retrieves, and deletes documents using word processing, spreadsheet and/or other software, in draft or final form, from rough or corrected copy where format and arrangement are not clearly indicated. + Prepares and reviews forms, records, reports, memos, and other documents for accuracy, completion, and conformance to established requirements, processes documents in accordance with established policies and procedures. + Composes routine correspondence and letters of acknowledgement. + Searches through a variety of paper and electronic files and records, extracts, compiles and summarizes information and prepares periodic and special reports. + Assists with cleaning of the office and disposal of materials no longer needed. + Facilitates mailings and shipping of materials per supervisor guidance. + Attends staff meetings and other meetings as required. + Must be able to lift and carry 25 pounds. + Maintain confidentiality when dealing with internal topics and when handling client’s personal information. REQUIRED PROFICIENCIES A. Knowledge + Correct English grammar, spelling, punctuation, and arithmetic. + Office practices. + Operation and maintenance of common office appliances and equipment (including computers, calculator, office duplicating and copying machines); Microsoft Office; Microsoft Outlook. B. Skills/Abilities + Demonstrate ability to type accurately at a speed of at least 30 words per minute. + Demonstrate comprehension when reading and hearing oral and written instructions. + Demonstrate ability to articulate thoughts in a clear, thorough, and succinct manner. + Perform arithmetic computations quickly and accurately. + Demonstrate proficiency in the following Microsoft software: Word; Excel; Outlook, PowerPoint; and SharePoint. + Demonstrate proficiency using some type of virtual meeting platform, preferably MS Teams. + Understand, interpret, and apply pertinent policies, procedures, laws, rules, and regulations. + Interact with others in a tactful and polite manner. + Organize workload, set work priorities, meet deadlines, and work independently. Why Choose Cogent? Cogent Infotech stands at the forefront of technology consulting and is recognized globally for its award-winning services. With our headquarters in Pittsburgh, PA, USA, we specialize in guiding enterprises through digital transformation, leveraging the power of emerging technologies such as Cloud Computing, Cybersecurity, Data Analytics, and AI. Our mission is to provide innovative workforce solutions that address the complex challenges faced by today’s businesses. As an ISO-certified firm and appraised at CMMI level 3, our reputation for excellence is well-established. We are proud to collaborate with over 70 Fortune 500 companies and more than 150 Federal & State agencies, delivering cutting-edge technology solutions that drive success. Cogent is an equal opportunity employer. Cogent will not discriminate against applicants or employees based on race, color, religion, national origin, age, sex, pregnancy (including childbirth or related medical condition), genetic information, sexual orientation, gender identity, military status, citizenship, or any other class protected by applicable law