Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n

The Office Concierge ensures all operations are running smoothly in the office. The concierge answers calls and emails in a timely fashion, checks conference rooms daily, and manages conference room set up and reservations. In addition, the concierge maintains all areas clean and organized and restocks supplies as need. The concierge will maintain all inventory and reorder supplies as needed and also manage all incoming and outgoing mail and packages.\n

The functions and skills required may vary by location, but in general, Office Concierge staff will perform the following functions:\n

\u2022 Meeting and event support, including room, technology and catering setup
\u2022 Monitoring meeting room usage and helping to optimize space utilization
\u2022 Providing basic technology support, helping with Internet and other connectivity (including Targus port replicator), connecting to meeting\/Zoom rooms, and acting as a liaison to IT helpdesk and other experts for more complex IT and hardware issues
\u2022 Acting as a point of contact and liaison for facilities maintenance issues and requests
\u2022 Gather feedback from office users on what is working well and what could be improved
\u2022 Maintaining and troubleshooting space utilization monitors and digital signage
\u2022 Helping visitors locate meeting rooms
\u2022 Managing inventory and stocking of kitchen and office supplies
\u2022 Sharing recommendations for local restaurants and amenities
\u2022 Supporting and promoting events for employees to socialize
\u2022 The employee experience staff will be expected to perform other office management and related functions if workload permits.\n

The Office Concierge staff will be expected to have the following skills and abilities:\n

\u2022 High school diploma or equivalent preferred.
\u2022 Ability to multi-task.
\u2022 1-3 years experience with Microsoft Office Software (Word, PDF, Power Point).
\u2022 Excellent customer service skills; must possess a \"can do\" attitude.
\u2022 Excellent communication skills both verbal and written.
\u2022 Ability to effectively work individually or in a team environment.
\u2022 Must be able to lift up to 50 pounds.
\u2022 Assertive and resourceful; self-motivated; willing to ask questions and take initiative.
\u2022 Consistently demonstrates professional demeanor, appearance and attitude.
\u2022 Must be able to perform physical activities, such as, but not limited to, lifting, bending, standing, or walking.
\u2022 Excellent customer service and people skills: Acting as the face of our client's facilities management team in the office space, engaging with employees and guests and offering helpful solutions
\u2022 Communication skills, with the ability to communicate with all levels of our client's management team
\u2022 Creative problem-solving and resourcefulness in finding solutions to new or complex problems
\u2022 Flexibility, adaptability to shift to new priorities as issues come up
\u2022 Excellent organizational skills