Grant Thornton is seeking an Office Coordinator to join the team in Cleveland, OH. The Office Coordinator, Workplace Solutions (WPS), works under the guidance of and reports to the Office Supervisor/Manager, Workplace Solutions. This role provides local office facilities support and activities, defined for their respective office. The person in this role must possess excellent communication and organizational skills, be collaborative in their working style, develop strong and trusting relationships with colleagues, and possess the ability to create and maintain a team culture with a commitment to unparalleled support services. The Office Coordinator will be well-versed in procedures and policies and will be able to actively discover new ways to do the job more efficiently. Responsibilities: Office and facility management: Manage relationships with building management, security, engineering and outside vendors. Manage all aspects of the office, including facilities, supplies, appearance/cleanliness, seating, etc. Assist with new hires and their onboarding, including, but not limited to, administrative support alignment. Event planning, both social and business related. Adhere to firm procedures and work with national groups as necessary (e.g. Enterprise Transformation, Firm Security, Procurement/Buy@GT, Real Estate and Facility Services). May serve as Accounts Payable/Authority to Approve processor within Ariba, in alignment with national and regional guidelines. Bind, copy, scan, and obtain signatures on documents, as needed. Print production (e.g. proposal production, tab printing, lamination, binding, high volume printing) File room administrator (e.g. creating/tracking hard copy files via GT file system) Concierge (including room arrangement/setup for meetings/trainings, Receptionist duties to include answering/directing phone calls to appropriate personnel.) Mailroom duties (e.g. processing incoming/outgoing mail/packages via USPS, UPS/FedEx, local courier service.) Coordinate office moves in those offices where hoteling is not utilized Demonstrate advanced skill with firm technology, conference room audio-visual equipment, and firm issued mobile devices. Have strong knowledge of firm’s Enterprise Transformation structure and processes along with the ability to escalate issues accordingly. Maintain a solid knowledge of firm information governance and record retention policies. Anticipate and prioritize customer service needs/administrative needs and deliver high quality service and results. Understand the firm’s service lines, industries and client engagement structure in order to work effectively with stakeholders and clients. Communicate effectively and professionally with all levels of client personnel and client service personnel. Serve as a team player and display an interest in becoming a subject matter expert in subjects of interest. Participate in relevant firm sponsored training and seek out training as appropriate. Proactively communicate issues, challenges and solutions upward to the Supervisor/Manager on office matters. Other duties as assigned. Requirements: Strong facilities management experience necessary Ability to lift and carry up to 25lbs Familiarity with facilities management principles A team player with leadership skills Excellent, proactive customer service skills Excellent organizational and multitasking abilities and problem-solving skills Ability to handle confidential information Proficient in MS Office Suite About Us At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better. About the Team The team you’re about to join is ready to help you thrive. Here’s how: • Whether it’s your work location, weekly schedule or unlimited flex time off, we empower you with the options to work in the way that best serves your clients and your life. • Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. • We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com/careers • When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at www.gt.com/careers Here’s what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at www.gt.com/careers. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact HR@us.gt.com. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.