Position Summary

Office Coordinator provides support to Assistant Director and Admininstrative Director of the Wellness Centers. This position will facilitate data entry into the membership software system, assist with member accounts, support documentation for employee information and serve as per diem Front Desk Coordinator to assist in times of need.

Primary Position Responsibilities

1. Greets patients, members and visitors (in person or via telephone) in a friendly, professional and courteous manner.

2. Processes new memberships, account changes and membership freezes in the Wellness Center by following the designated procedures.

3. Forwards problems or requests for service, takes accurate messages and assures requests are communicated to the appropriate supervisor or party.

4. Executes financial "End of Day" report and monetary reconciliation and assists with banking functions when assigned.

5. Communicates with coworkers to ensure smooth daily operations, including reports, memos or minutes of meetings as assigned.

6. Exemplifies teamwork through willingness to assist in Front Desk coverage when requested and asked.

Qualifications

Minimum Education:

Required:

High School Diploma or Equivalent

Minimum Years of Experience (Amount, Type and Variation):

Required:

At least 1 year member service experience

Preferred:

At least 2 years member service/reception or office experience

License, Registry or Certification:

Required:

CPR/AED (or must be obtained within six months of hire date)

Preferred:

First Aid certification

Knowledge, Skills and/or Abilities:

Required:

Experience with telephones, computers, keyboards, fax machines, copiers, cash handling and filing.