The Office Coordinator is responsible for handling all front desk responsibilities at the Chicago Home Office. This role will execute professional administrative support activities for members of the office. As the Office Coordinator you will greet employees, vendors, and visitors in a professional and courteous manner. Your role will serve as a main contact for the building, working with both facilities and home office leadership to support a positive and productive work environment.• Greet and welcome all employees, vendors, and visitors
• Answer incoming calls and direct to the appropriate resource
• Coordinate the efficient and timely daily distribution of mail to respective departments
• Accept deliveries from UPS, Fed Ex, and USPS and maintain postage, fax, and copy machines in partnership with IT
• Organize/maintain the supply and mail rooms including placing orders for mailroom supplies
• Ensure all kitchen appliances are functioning, collaborate on repair and maintenance
• Maintain key vendor contact information for the Chicago Home Office and partner accordingly with our Loss Prevention department for building security requirements such as maintaining security cards protocols for employees
• Coordinate logistics associated with meetings and partner with leadership to execute company sponsored events
• Order supplies for the Home Office as needed
• Manage miscellaneous requests/tasks in response to external requests or internal coordination needs
• File and maintain records
• Assist HR with support tasks as needed
• Perform additional duties or work on special projects when needed• Proficient in MS Office 365, including Word, Excel, Power Point and Outlook
• Strong customer service skills including the ability to coordinate effectively across various levels in the organization
• Manage workload and meet deadlines
• Ability to multi-task, handle a high volume of projects and tasks, adapt quickly to change
• Strong written, verbal, and interpersonal skills
• Must be able to maintain a high degree of confidentiality, problem solve and maintain integrity
• Strong organization, communication and listening skills
• High School diploma required; some college preferred
• Some reception and/or office admin experience preferred but not requiredAdministrative & Clerical