Work where every moment mattersEvery day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesJob Description The Office Coordinator is responsible for managing the daily operations of the practice and performing a variety of administrative functions related to the daily operations of the practiceSupervises the administrative and clinical staff and practice operations including scheduling work flow service delivery and employee performanceServes as primary resource to office staff on administrative matters including but not limited to patient flow office operations customer service health insurance billingcoding requirements and EMR functionality and utilizationThe Office Coordinator assists the clinical and medical staff in organizing and triaging care by accurately relaying pertinent patient information adjusting the patient schedule as needed scheduling and coordinating urgent care with other resources within practices and releasing health information in accordance with HIPPA requirementsInsure that all staff members communicate and interact with patients in a courteous respectful and businesslike manner Holds staff accountable for customer service standards intercedes and takes appropriate action when incidents occurInsure that all staff members comply with HIPAA requirementsMaintain and adjust staff schedules to compliment practice provider schedulesResponsible for processing all new patients into the practice maintaining contact and acting as the patientrsquos primary resource and contact as they are brought into the practiceAssists the Office andor Practice Manager in developing and maintaining departmental budgetsWork where every moment mattersEvery day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesJob Description The Office Coordinator is responsible for managing the daily operations of the practice and performing a variety of administrative functions related to the daily operations of the practiceSupervises the administrative and clinical staff and practice operations including scheduling work flow service delivery and employee performanceServes as primary resource to office staff on administrative matters including but not limited to patient flow office operations customer service health insurance billingcoding requirements and EMR functionality and utilizationThe Office Coordinator assists the clinical and medical staff in organizing and triaging care by accurately relaying pertinent patient information adjusting the patient schedule as needed scheduling and coordinating urgent care with other resources within practices and releasing health information in accordance with HIPPA requirementsInsure that all staff members communicate and interact with patients in a courteous respectful and businesslike manner Holds staff accountable for customer service standards intercedes and takes appropriate action when incidents occurInsure that all staff members comply with HIPAA requirementsMaintain and adjust staff schedules to compliment practice provider schedulesResponsible for processing all new patients into the practice maintaining contact and acting as the patientrsquos primary resource and contact as they are brought into the practiceAssists the Office andor Practice Manager in developing and maintaining departmental budgetsHigh school diplomaAssociateBachelorrsquos Degree andor appropriate certification preferredPrevious managementsupervisory or leadership experience preferredStrong communications skills and experience in a leading role requiredAbility to improve quality and productivity by identifying improvement opportunitiesKnowledge and behaviors required to meet age specific patient needs eg Pediatrics Adolescents and Geriatrics preferred We take great care of careers With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your momentHigh school diplomaAssociateBachelorrsquos Degree andor appropriate certification preferredPrevious managementsupervisory or leadership experience preferredStrong communications skills and experience in a leading role requiredAbility to improve quality and productivity by identifying improvement opportunitiesKnowledge and behaviors required to meet age specific patient needs eg Pediatrics Adolescents and Geriatrics preferred We take great care of careers With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your moment