Responsible for assisting Eastwood Business manager in delivering all facets of a multi-program mall site. This includes but is not limited to planning, implementing and marketing programs and events with the emphasis on highlighting Mercy Health services. Assists with office management, receptionist duties, record keeping, and budget tracking in order to achieve our mission of providing quality services to all our members and community.
Essential Job Functions
Performs office management and team support duties for Manger of Eastwood Mall Outreach, St. Joes at the Mall staff, and other personnel as needs are identified.
• Types memos/letters as requested
• Develops new and/or revises forms and receives final approval from appropriate personnel.
• Utilizes various personal computer software programs for typing memos, letters, minutes, notices, flyers, records, class schedules, calendar of events, powerpoint etc.
• Maintains scheduling for programs, screening, and other appointments.
• Orders food, refreshments and does work/supply orders.
• Collects statistical data information for budgets.
• Complies statics from program evaluations for review by specific program committee and managers.
Performs receptionist and membership duties:
• Answers telephones; takes and delivers messages with excellent verbal and written communication skills.
• Receives customers (general public, employees, physicians, etc.), ascertains needs, and gives directions in a positive, professional manner.
• Registers new members on Compete computer.
Restricted Fund Accounts:
• Helps to process check requests, office supply orders, medical supply requests, invoices, reimbursements, and other staff requests, obtains proper authorization and follows appropriate policy to insure payment and/or processing of request in a timely manner.
• Processes all office supplies through Guy Brown Office Max program (on computer).
• Maintains files and supply cabinets in an orderly fashion (cleaning done on a yearly basis.)
• Maintains scheduling for programs, screening, and other appointments.
• Responsible for orienting, training, assigning and reviewing work of office clerical volunteers and student interns.
Required Minimum Education:
High School Diploma or GED
Specialty/Major
Preferred Education
2 Year/ Associates Degree
Specialty/Major
Business, education or community health
Minimum Years and Type of Experience
Two or three years (2-3) of general clerical experience with good typing and organization skills working in office management, working with community and senior populations, with a multi-generational clientele or Health and Fitness settings.
Other Knowledge, Skills and Abilities Required
Excellent skill in use of Microsoft Office and Microsoft Outlook. Additional training in computers, clerical/office training required.
Other Knowledge, Skills and Abilities Preferred
Knowledge and experience tracking budgets, submitting bills, and filing. Familiar with Health & Wellness programming.
Category III Job Classification – HMHP employee jobs that include all other employees not covered under Category I & II jobs whose tasks do not involve exposure to blood, body fluids, or tissues or used sharps.
Many of our opportunities reward* your hard work with:Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com