Position Overview:Build rapport with prospective clients in person and on the phone and have the opportunity to share benefits of making the choice to use a professional cleaning service. Help ensure a great customer experience. Coordinates the activities of the team ensuring individual team members goals are achieved in support of the assigned team goals. Interprets and communicates overall organizational directives and applies them to the team and individual objectives.
Responsibilities
1. Answer Calls.
2. Laundry and cleaning office
3. Implement company programs, initiatives, and current operational guidelines.
4. Inventory
5. Operate within company policies and procedures; create an environment that motivates associates to be successful.
6. Answer phone calls for current/ potential customers & current / potential employees.
7. Filing and paperwork
8. Other duties around the office
Education and Experience Requirements
*2 years experience in customer service
*Valid drivers license *Must have a vehicle available to use during work hours
* Experience/ ability to follow a script
* Organization and time management
* Written and verbal communications, including public speaking
* Provide clear and concise feedback
* Attention to detail and analytical skills
*Ability to communicate effectively at all levels of leadership and with front line associates
*Computer literate
*Interpersonal skills
*Ability to meet new people and interact in unfamiliar situations
*Excellent leadership skills in team building, executing goals, ensuring client satisfaction
*AVAILIBLE TO WORK SOME SATURDAYS A MONTH
HOURS WILL BE 4 or 4:30pm to-6-:6:30pm 2-3 days a week
Compensation is $12+hour depending on experience. A great work environment with people who care. Compensation: $13.00 - $15.00 per hour
Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids™ life!
As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team — a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals – including becoming a team captain, trainer, quality assurance supervisor or manager.
We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families.
Ready to create brighter days for you and our customers?
Apply today!This franchise is independently owned and operated by a Merry Maids® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.