**8995BR** **Position Title:** Office Manager **Organization:** Office of the Provost & Sr VP for Academic Affairs **Job Responsibilities:** Manage and organize the administrative and operations functions of the Office of the Provost, including but not limited to: + Oversee the student staff team; solicit project and support requests from office staff; triage and delegate appropriate tasks and projects; supervision, recruitment, scheduling, payroll, and training and development + Office Management & Operations Functions: facilities management and ITS infrastructure; travel arrangements and reimbursements; department procurement cards; with the Provost Budget Team, review office-operations related expenditures including student employee budget. Serve as the first point of contact in the suite and manage stakeholder and customer relationships by evaluating requests, conducting needs assessment, triaging and delegating where appropriate, providing technical coordination where needed, and following up on critical issues + Administrative Support: Independently manage complex meeting and committee schedules, logistics, and calendars for Office of the Provost directors and senior leadership, primarily for the Vice Provost, the Dean of Undergraduate Studies, and the Associate Provost for Student Success. Assess and prioritize meeting requests based on urgency and determine appropriate timelines. Support preparation and meeting coverage when needed. Support projects as assigned + Collaborates with the Executive Assistant to the Provost on day-to-day activities of the Provost, including but not limited to: scheduling and managing logistics for large group meetings and events hosted by the Provost; calendar management; triaging and delegating phone calls and emails appropriately; supporting logistics for executive searches Support the Office of the Provost’s events, marketing and communication efforts by serving as a member on the office events committee to the Director of Academic Affairs Events’ team Other special tasks and projects as assigned; including developing a high-level working knowledge of responsibilities of the Executive Assistant to the Provost and the Policy, University Council (UC), and Faculty Senate (FS) Coordinator and serving as back-up in their absence as needed. **FLSA Category:** Non-exempt **Requisition Number:** 8995BR **College/Division:** Provost **Required Application Documents:** Cover Letter, Curriculum Vitae or Resume **Employment Category:** Fulltime **Additional Details:** In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. **Required Minimum Education Level:** Associates or Equivalent Experience **How To Apply:** In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number. **Wage Band (https://www.rit.edu/fa/humanresources/content/staff-wage-grade-bands) :** 116H **Required Qualifications:** + Associate's degree in business administration, communications, English, or related field and five (5) years of administrative office experience, or equivalent experience + Self-motivated with a strong work ethic, adept at managing tasks with considerable independence, and adept at handling multiple projects simultaneously, showcasing exceptional organizational and time management skills + Ability to work accurately and efficiently at all times with high attention to detail and accuracy, and within tight time constraints + Must provide exceptional customer service; have strong written, verbal, and interpersonal communication skills; maintain professionalism when under pressure; exhibit mature judgment, particularly when navigating sensitive situations and handling high-impact or protected information with discretion + Proficient in critical and strategic thinking; adept at handling confidential information with discretion and sound judgment; skilled in resourceful problem-solving, able to anticipate, analyze, and efficiently resolve issues in ambiguous situations + Intermediate to advanced command of Microsoft Office products and other database software, with the ability and eagerness to quickly learn and adapt to new technologies and applications + Skilled in interpreting and effectively applying university policies and procedures, with the ability to provide guidance and advice to others on policy/procedural matters + Ability to work effectively, independently and as a contributor to team efforts **Preferred Qualifications:** + Bachelor's degree preferred + Knowledge of University policies and procedures + Experience working in higher education, preferably in an academic unit + Experience supervising student employees + Knowledge of various software tools such as: Kronos, volunteer management software, Qualtrics, Drupal, Zoom for meetings and webinars, Adobe Creative Suite Applications **Department/College Description:** The Division of Academic Affairs includes the colleges, other degree-granting units, and more than 15 offices, departments, and support units working in concert to support students, faculty, and staff. The Provost and Senior Vice President for Academic Affairs leads the division and is responsible for shaping and driving the academic mission of the university. Organizationally, this position is located in the Office of the Provost. **What do we believe at RIT?:** Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. As a member of the RIT community, you'll receive a comprehensive employee benefits package (https://www.rit.edu/humanresources/benefits) that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few). **Work Location:** Hybrid — Remote/On-campus **Job Summary:** With a high degree of autonomy, the Office Manager is responsible for developing effective systems and processes for managing and organizing the day-to-day administrative and operational functions of the Office of the Provost and Academic Affairs. This role involves supervising a team of student staff, and occasional part-time, co-op, and/or contract employees. The Office Manager provides high-level administrative support and guidance to leadership on office operations and continuity best practices and works to enhance organizational effectiveness and efficiency. To accomplish this, the Office Manager is tasked to ensure streamlined and standardized processes, eliminate redundancies, and ensure sound financial stewardship of space, equipment, and office and event expenditures. The Office Manager must be able to work independently under minimal guidance, set priorities, independently propose solutions to problems requiring innovation and creativity, and exercise good judgment and discretion. The Office Manager should possess, or be willing to develop, a thorough understanding of the University’s policies and procedures as well as the office's administrative functions in order to ensure continuity during staff absences and assist with on-boarding new employees when needed. Key responsibilities include managing the student staff team, providing support to the Dean of Undergraduate Studies and Associate Provost for Student Success, the Vice Provost, as well as acting as a liaison to the Director of Academic Affairs Events, and collaborative partner for the Executive Assistant to the Provost. **_Please note_** _: This position requires occasional evening and weekend work to support Academic Affairs events. This position will be primarily in-person (on-campus) with the opportunity to work remotely one day per week most of the time; an additional day may be possible during RIT breaks_ **Hourly/Salary Minimum:** 18 **Hourly/Salary Maximum:** 30