Join our Animal Health International team as an Office Manager!

The Office Manager is responsible for:

Supports company operations by maintaining office systems and hiring & supervising staff.

Answer telephone and greet visitors.

All areas of customer service including receiving orders over the phone, fax, or email; entering and processing all orders including handling, compiling, matching shipping documents, and filing all records; confirming and invoicing on third party websites as required by specific customers; and working to resolve any issues.

Provide historical reference by following procedures for retention, protection, retrieval, transfer, and disposal of records.

Working closely with sales representatives to provide any information or support needed

Provides training for new hires as needed

Provide any support needed by customers for information or paperwork.

Processing any check payments received by completing deposits or forwarding to lock box for deposit.

Assume duties of other warehouse office managers during PTO and other absences.

Participates in physical inventories as needed including data input

Negotiates the purchase of office supplies and equipment; oversees shipping and receiving of supplies and equipment

Conducts regular reviews to determine comparative costs in the use of various office equipment and systems

Prepares appropriate requisitions and negotiates contracts for the maintenance of office equipment

Oversees the maintenance and alterations of office areas and equipment, as well as layout, arrangement, and housekeeping of office facilities

Responsible for the inventory of office furniture and office equipment

Performs other office duties as required.

Qualifications

High school diploma or equivalent

Three years of experience working in an office environment

Working knowledge of office management protocols and procedures

Strong organizational skills, including proven ability to multi-task and prioritize daily work with limited direction

Good written & verbal communication skills

Proven customer service (internal and external) skills, including in person, on the phone, and over email/other other online platforms

Exceptional proficiency in Microsoft Office as well as specialized accounting software and SAP

Supervisory experience preferred

#LI-Onsite