JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Office Manager

Onsite: Nashville TN (Some occasional (<20%)  travel is required across the State)

40 hrs./week; full time; M-F 8:30-4:30 (can start earlier but no later than 9 am. Some occasional OT may be required)

$65,000-80,000 BOE

We are looking for an Office Manager for our client account dedicated team. Reporting to the Director of Business Operations and working as part of the overall Facilities Management Team, the Office Manager will manage a range of services and provide the necessary support to ensure the efficient and effective running of the account team. Duties to include but not limited to: Disseminating communications to the appropriate teams, creating work orders, answering Client questions on services/support, supporting account leadership with various functions related to coordination of services/training.

Job Duties

Act as primary POC for State of Tennessee account questions/servicesAct as account team focal for communicationCreate/distribute team communications, newsletters, surveys; collect and summarize feedback from team as necessaryCreate/edit monthly and quarterly client reports, ensure team deliverables are accurate and on timeDisseminate requests from the client(s) to the appropriate teamsManage knowledge portal, including validating and updating contentAct as account Smartsheet administratorManage account master contact lists and IT inventory/inventory listsManage equipment requests such as mobile phones, laptopsAdminister master mobile phone account including billing, ordering, line managementAdministrator of State provided office equipment/parking passes/badgingAssist hiring managers with onboarding/offboarding and coordination of on the job training schedulesCoordinate team meetings and events; lead team event planning committeeCollect work order updates for agency meetingsCreate work orders at Client request

Knowledge/Skills/Abilities

High School degree or higher3-5 years minimum prior relevant experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate, office management preferredProficiency in Microsoft Office, including Excel, Word, Teams, PowerPoint, with aptitude to learn new software and systemsAdvanced computer skills and experience with online platforms; Smartsheet or similar online collaboration tool experience preferredExceptional customer service skills and professionalism with a passion for customer serviceAbility to manage multiple priorities and deliver results in a fast-paced environmentExcellent organizational and communication skillsHighly collaborative with strong interpersonal skills and track record of excellent internal and external customer serviceAbility to work independently – strong prioritization and time management skillsAbility to handle confidential information

Location:

On-site –Nashville, TN

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.