Job Summary: Responsible for overseeing the management of the credit and collections process.

Administers and coordinates general office services and related activities. Supervises office support staff.

 

Essential Job Duties:

Implement and maintain general office systems, procedures, and methods, directing a combination of activities including: Record retention Preparation and control of common and administration expense/budgets Office equipment inventory In coordination with Human Resources, may assist with: Applicant screening New hire processing Recording absences and vacation, timecards Payroll related issues Benefits related issues Workers Comp Claims and FMLA-related issues Coordinate employee disciplinary issues with the HR Department for resolution and action Respond to general HR-related inquiries from employees Manage and coordinate office activities: Hire, train, and supervise branch support staff Manage general services, including purchasing of office supplies, mail distribution, office equipment maintenance and repair, facility-related issues Maintain contact with outside vendors and suppliers regarding office and facility needs May perform or supervise general bookkeeping duties Oversee the management of the credit and collection of customer accounts: Receive, match, verify, and process accounts payable for proper entry. May assist with cash collection and proper posting of customer accounts receivables. May assist the "check-in" of Route Salespeople to verify receipt of signed invoices and proper payment of C.O.D. invoices. Research items returned for credit by customers. Handle customer requests for invoice copies. Ensure proper filing of invoices and administrative paperwork daily. "Key" off statements, to track invoices that may be missing from files, or misapplied to customer accounts May set up new accounts, verifying client data and proper billing information, including resale tax information. Assist with resolving account errors, returned checks, credit chargebacks, payment shortages, and other related issues. Gather, organize, and summarize data and information for management reports. Initiate and support the continual improvement of Keystone Automotive Industries' quality improvement system.     6. Assumes other duties as assigned.