Job Description: Job Title: Office Manager Location: Kahoka, MO Department: Outpatient Time Type: Monday - Friday, 8 am - 5 pm Job Summary: As an Office Coordinator, you will be responsible for developing ways to improve efficiency, keeping the office functional, and maintaining an organized and pleasant working environment for team members and persons served. Your role is integral in facilitating smooth operations and providing essential administrative support within the organization. Position Perks and Benefits: + Competitive hourly rate + Opportunities for professional growth and advancement + Friendly and supportive work environment + Flexible scheduling + Professional development opportunities + Recognition and reward programs + Paid time off and holidays + Health, dental, and vision insurance + 401(k) plan with company match Key Responsibilities: + Correct any file/charting deficiencies within the appropriate time frame. + Facilitate screening both over the phone and face-to-face. + Complete intake paperwork, including the face sheet, release of information, and financial information (including verification). + Complete census information. + Provide hiring managers with support to onboard new hires. + Coordinate with the billing department to ensure all admissions, transfers, and discharges are completed within stipulated timeframes. + Review group logs, when indicated, and submit to appropriate parties in a timely manner. + Coordinate or complete duties, including screening and pre-assessment activities. + Offer administrative support to clinical staff in completing letters, forms (i.e., forms and monthly summaries). + Assist in filing, quantitative chart review, compiling chart information, and breaking charts down. + Maintain positive, professional relationships with referral sources, clients, and coworkers while adhering to the Code of Ethics and agency policies. + May supervise team members. + Perform other duties as assigned. Knowledge, Skills, and Abilities: + Excellent verbal and written communication skills. + Ability to prioritize tasks and manage multiple responsibilities while meeting deadlines. + Advanced computer skills in Word and Excel. + Knowledge of confidentiality laws related to treating mental illnesses and substance abuse. + Extensive knowledge of the policies, procedures, and regulations of the program to which the team member is assigned. + Attentive to detail. Experience and Education Qualifications: + Graduate from an accredited college or university with a Bachelor’s Degree in business management, administration, health management, or a closely related field; + OR a High School education with four (4) years of experience in office duties and management. Supervisory Requirements: + Communicate the strategic direction of the organization and encourage participation by all team members. + Provide leadership and guidance to all aspects of the department. + Take an active role in monitoring the identification, development, and execution of strategic objectives. + Involve team members, as appropriate, to achieve goals. + Effectively communicate changes and newsworthy events within the department or company to team members. + Handle difficult team member situations directly, using appropriate discretion and Human Resource advice to show respect for the individual. + Champion change and effectively manage the implementation of new ideas. + Reinforce a team approach throughout functions, supporting and soliciting input from team members at all levels within the company. Employment Requirements: + Successful completion of a background check, including criminal record, driving record, abuse/neglect, and fingerprint check. + Completion of New Hire Orientation at the beginning of employment. + Fulfillment of all training requirements, including Relias Learning at the beginning of employment and annually thereafter. + Current driver’s license with an acceptable driving record and current auto insurance. Physical Requirements:ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (up to 1/3 of the time) and/or a negligible amount of force frequently (1/3 to 2/3 of the time) to lift, carry, push, or pull objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shifts are common. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Brightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive, and authentic workplace. We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors. Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.