Office Manager Print (https://www.governmentjobs.com/careers/cityofames/jobs/newprint/4756335) Apply  Office Manager Salary $66,109.00 - $95,467.00 Annually Location 50010, IA Job Type Full-Time Job Number 24-0125-01 Department Parks and Recreation Opening Date 01/06/2025 Closing Date 1/20/2025 12:00 PM Central FLSA Exempt Bargaining Unit MERIT Residency Requirement? No + Description + Benefits + Questions Centrally located in the heart of Iowa, Ames is a vibrant, progressive community with more than 66,000 residents providing an excellent quality of life. Home to Iowa State University, Ames offers year-round recreation opportunities, diverse cultural offerings, a stable economy, safe neighborhoods, and a high-achieving school district. General Information The City of Ames has an exciting opportunity for an Office Manager to join our Parks and Recreation Department! Under general supervision, provides full service administrative support and office management for a division or department manager including working with boards and commissions; assigns and reviews the work of subordinate support personnel; performs related work as required. Benefits: Our comprehensive benefits package can be viewed at: City of Ames Benefits (https://www.cityofames.org/government/departments-divisions-a-h/human-resources/employee-benefits) Public Service Loan Forgiveness (PSLF) Program: The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please visit: PSLF Program (https://studentaid.gov/manage-loans/forgiveness-cancellation) Examples of Essential Job Functions Examples of Essential Job Functions: Manages the office for and provides administrative support for a division or department manager; greets and screens visitors and screens telephone calls; schedules appointments; makes meeting and travel arrangements for management staff; maintains inventory of office supplies. May serve as the recording clerk to a board or commission; partici­pates in compiling agenda items; prepares and distributes board/commission packets; takes and transcribes minutes; notifies appropriate individuals, groups or agencies regarding board/commission actions; maintains records of board/commission actions. Composes, designs, and distributes correspondence and/or promotional materials which requires a comprehensive understanding of departmental programs, operations and regulations, and the use relevant computer software. Manages and updates departmental social media accounts and website. Develops and maintains an effective and efficient office filing system. Exercises discretion and independent judgment in applying policies and proce­dures to division, department, or organization-wide situations; assists division or department manager in handling sensitive and confidential matters. Assigns, delegates, and reviews the work of subordinate support personnel; selects, trains, supervises, and evaluates subordinate support personnel; assures timely and accurate completion of tasks: evaluates support activities for efficiency and effectiveness; develops objectives and procedures for department support staff. Learns, understands, and maintains departmental and organizational specific software. Produces reports, manages data, assists with budgetary tasks, and conducts research as directed. Each employee is expected to continually strive to bring shared values to life through our Excellence Through People organizational culture. ETP values include committing to continuous improvement; inspiring creativity and innovation; being customer driven; making data-driven decisions; committing to diversity, equity and inclusion; championing employee involvement; striving for excellence; having fiscal stewardship; acting with honesty and integrity; exhibiting leadership; choosing a positive attitude; respecting one another; promoting safety and wellness; and cultivating teamwork. For leaders, this includes creating a work culture that brings these values to life. For all employees, this includes maintaining a Total City Perspective. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment. Qualifications Education and Experience: Associate degree or two years of post-secondary education; three to five years of administrative or office management experience; or an equivalent combination of education and experience. Experience providing exceptional customer service. Ability to type a minimum of 55 net words per minute. Knowledge, Skills and Abilities: Considerable knowledge of modern office practices and procedures including the utilization of automated technology to enhance office efficiency and effectiveness; considerable knowledge of City and departmental policies and adminis­trative requirements; considerable knowledge of business English, spelling, business correspondence formats, modern office machines and equipment. Skill in organizing and prioritizing a variety of clerical and office management tasks to make the best utilization of time and resources; skill in executing a wide variety of routine and specialized clerical functions including demonstrated proficien­cy in typing; skill in operating a computer, and other standard office equipment. Ability to listen, be approachable, and develop self and others; problem solving; deescalate tense situations; work in a fast-paced environment; use patience and tact to effectively handle issues, concerns, and complaints; observe and listen to determine the best approach in meeting customer needs. Ability to interview and screen office visitors and telephone calls; ability to exercise sound, independent judgment in applying policies and procedures to division, depart­ment, or organization-wide situations, including sensitive or confidential matters; ability to establish and maintain an effective working relationship with City co-workers at all levels, customers, contractors, vendors and the general public; ability to select, train, supervise and evaluate subordinate support personnel; ability to communicate effectively, both orally and in writing; ability to type a minimum of 55 net words per minute. Supplemental Information Physical and Environmental Characteristics: Required Physical Activities: Talking, hearing, walking, reaching, grasping, pushing, pulling, repetitive motions, stooping, kneeling, crouching, and finger dexterity. Physical Characteristics of Work: Work is sedentary and requires sitting and/or using various computer equipment 65% of the time; and standing and/or walking 35% of the time. Frequently requires the exertion of up to 10 pounds of force, and infrequently requires the exertion of 10 – 50 pounds of force to lift or otherwise move objects. Vision Requirements: The minimum standard for those whose work deals largely with preparing and analyzing data and written information, accounting, transcription, computer terminal, and/or extensive reading. Environmental Conditions: For most positions in this classification, the worker is not substantially exposed to adverse environmental conditions. In some positions, the worker may be subject to atmospheric conditions that affect the respiratory system or the skin. Examples of Equipment Used on the Job: Computer hardware including keyboard, monitor, mouse, and printer; a variety of word, spreadsheet, database, presentation, and specialized software; general office equipment, copier, and calculator; communication equipment such as telephone and fax machine. Selection Process: The selection process consists of an evaluation of education and experience, review of completed application to include fully completed supplemental questionnaire, scoring of supplemental questions, a phone interview (depending on the number of candidates), typing test, a panel interview, hiring assessment, and the successful completion of a criminal background check, which includes a sex offender registry check. All candidates will be notified by email of their application status. Preference may be given to applicants possessing qualifications above the minimum. Depending on the number of qualified candidates, the City may forgo phone interviews. Compensation Philosophy: The City of Ames has a compensation philosophy for our merit salary ranges that provides growth for employees as they gain experience and expertise in their roles. The minimum pay of each range is intended to reflect an employee's qualifications that meet the position's minimum requirements. The median of any range is for an employee who can reasonably meet all expectations of the position responsibilities without initial or extensive training. The City may consider a candidate's education, experience, and skills that are above the minimum requirements when considering a salary closer to the median. The median salary for this position is $80,788. E-Verify Process: The City of Ames participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant’s Form I-9 to confirm work authorization. All candidates who are offered a position with the City of Ames must complete Section 1 of Form I-9 along with the required proof of their right to work in the United States and proof of their identity on their first day of employment. Please be prepared to provide required documents on your first day of employment. For additional information regarding acceptable documents for this purpose, please contact Human Resources at 515-239-5199 or go to the US Citizenship and Immigration Services web page at: http://www.uscis.gov. NOTE: Applicants with disabilities may submit requests for ADA testing or interview accommodations to the Human Resources Department prior to the test or interview. The City of Ames is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, age, religion, sex, sexual orientation, gender identity, genetic information, ancestry, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Human Resources Department at 515-239-5199.