Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Office Manager

What does a successful Office Manager do?

Client Support (60-70% of role):

Collaborate with the Account and Sales teams to meet team objectives and goals.Coordinate and follow up on Control View (Audit and Compliance) activities.Manage project billing by raising manual billing requests in the system after project delivery.Oversee invoice management, including billing reviews and tracking.Maintain a Purchase Order tracker for clients and vendors.Track aged debt and escalate issues to Account Managers for timely resolution with clients.

General Administration (30-40% of role):

Assist with office management and support, including reception, client meetings, communication (web and phone), local procurement budget control, and courier services.Liaise with shared services areas across Fiserv to implement and run standard administrative processes, ensuring alignment and synergy.Coordinate staff onboarding processes, including credentialing, equipment sourcing, and other initial requests.Develop new staff welcome plans and coordinate across various areas and reporting lines.Lead the local deployment of global administrative tools and policies, such as automated travel and expense management, and support during the transition period.Manage regular office procurement and vendor activities, including Regus.Assist with administrative tasks for the Spanish legal entity, including coordination with local banks and external partners Act as site leader and primary contact for JSOC and Facilities, including conducting regular audits and managing initiatives.

What you will need to have

Excellent verbal and written communication (Spanish and English).Previous experience as Office Manager or Executive Assistant, preferably in the Financial Services sector.Previous experience using standard billing, HR, procurement and/or expense management tools (SAP, Workday, Ariba, Confluence or equivalent).Attention to the detail and ability to protect personal & confidential information.High-level understanding of administrative procedures: basic HR and IT management (onboarding support, equipment sourcing, ongoing support, etc.), sourcing, local site and vendor management.

Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.