Description We are seeking an Office Manager to join our team in Albany, New York. In this role, you will be tasked with a variety of administrative duties, including handling phone calls, assisting with receptionist duties, managing customer service inquiries, and providing support to the office administration. Responsibilities: • Managing incoming phone calls and routing them to the appropriate department or individual • Overseeing administrative tasks to ensure smooth operations within the office • Assisting with the filing system and ensuring all documents are accurately stored and easy to locate • Handling customer service inquiries, resolving issues promptly, and ensuring customer satisfaction • Handling inbound calls and responding to queries in a detail oriented and timely manner. Requirements Education: High school diploma or equivalent; associate’s degree or related certification is a plus. Requirements: + Proven work experience as a receptionist, front desk representative, or in a similar customer service role. + Experience with multi-line phone systems is preferred. + Proficiency in Microsoft Office Suite (Word, Excel, and Outlook). + Familiarity with office equipment such as printers, copiers, and scanners. + Basic knowledge of scheduling and CRM software is a plus. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .