Norwich, Norfolk, United Kingdom
24 hours ago
Office Manager and Executive Assistant

At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career. We have received the Great Place to Work® Certification for the eighth consecutive year. We’ve been recognised by Forbes as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce.  Verisk’s Statement on Racial Equity and Diversity supports our commitment to these values and affecting positive and lasting change in the communities where we live and work.  

 

Job Description

We are seeking an Office Manager and Executive Assistant to support our Claims UK organisation and operational sites.

This is a hybrid role covering the functions of Office / Facilities management (approx. 80%) and Executive Assistant (approx. 20%).

The successful candidate will hold an important role, becoming part of Central Operations team within Claims, while also working closely with key stakeholders located across Verisk’s domestic and global locations. 

This is a very broad-ranging role that offers the possibility of future expansion into other support areas. 

 

Behaviours/Skills required:

Willingness to get stuck in Highly organised with strong attention to detail and accuracy Communicative, proactive and customer oriented Very good written communication skills  Very good knowledge of MS Office including excel  Self-starter Ability to handle very sensitive information with a high degree of confidentiality and discretion Able to prioritise multiple concurrent tasks

 

Knowledge/Experience required:

Two years of experience in office administration Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint Working knowledge of an office health & safety regime would be an advantage  Ability to work in a fast paced and collaborative environment Coordinating tasks across multiple people and locations an advantage

 

Office Management Activities and Responsibilities include:

Oversee general office operation – primarily Norwich but including Newcastle and Fleet  Partner with Facility, Operations and Health & Safety stakeholders to ensure execution is aligned to global corporate requirements while remaining compliant with local needs Liaise with Landlords and Managing Agents with regard to centrally supplied facilities & services (e.g. power, aircon, toilets) Liaise with contractors regarding necessary works (e.g. electrics, plumbing, servicing filter taps) Manage customer accounts with office suppliers (e.g. stationary, supplies and provisions, printers/copiers, confidential waste) Purchase office supplies and equipment and maintain proper stock levels  First point of contact for employee queries relating to all aspects of the office and facilities management Handle incoming enquiries relating to office management, meeting and greeting visitors where required Coordinate with key stakeholders to manage effective office security arrangements Manage boardroom and other meeting rooms, office areas and all duties connected to them Promptly manage post, filing documents/paperwork relating to invoices  Replenish printers/photocopiers with necessary supplies (paper, toner etc) Ensure clean and tidy work areas, meeting rooms, offices, kitchens and break-out areas Manage office car parking arrangements Arrange for cleaning of fridges, microwaves and other kitchen equipment as required Oversee storage and destruction of confidential waste Provide local support to the wider company Health & Safety management plan Ensure all office lighting is operating efficiently Maintain organised arrangements in the office storage areas Manage staff locker facilities Assisting with staff onboarding Provide local representation for central corporate carbon emissions activities, reporting and reduction targets  Coordinate appointments and meetings and managing calendars and schedules

 

Executive Assistant Activities and Responsibilities include:

Calendar management  Organising itineraries  Coordinate appointments, meetings, and catering Coordinate domestic and international travel including flights, hotels, airport parking and car hire  Assist executives with processing expenses 

Liaise with London front of house to organise meeting rooms, executive office bookings, access for external visitors and catering. 

 

Events include:

Plan and organise office events, Claims Awards, Breakfast & Lunch sessions, Quarterly planning events and other events as required
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