UPP General, Vascular, and Bariatric Surgery is seeking a dynamic office manager to join our team! This role requires travel between our New Castle and Farrell offices, working closely with our skilled surgeons in vascular, bariatric, and general surgery. This is a Monday to Friday, daylight position, offering an excellent opportunity for a dedicated professional to thrive in a collaborative and fast-paced environment.
Purpose:
Manages the timely and organized operation of the general services of the Center including scheduling, coordinating templates, coordinating all operational tasks, and assisting the director of the Center daily—ability to order all supplies utilized in the clinical area and coordinate equipment maintenance.
Responsibilities:
Anticipate scheduling issues when members of the staff are not scheduled. Coordinate and staff laser templates, ensuring that patients are properly scheduled. Review patient schedules routinely to troubleshoot for overbooked clinics, as well as staffing in respective areas of the department. If applicable, develop and maintain a patient-centric culture centered around patient arrival and follow-up activities in line with the consumerism initiatives. Maintain correspondence with the Practice Manager concerning personnel, human resources, supplies, and patient issues. Order all supplies and services as needed for this practice. Be cognizant of and apply relative administrative, UPP, and departmental policies and procedures for the protection of the patients, staff and department. Monitor and meet practice-specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable. Ensure that the clinical environment is patient-friendly, appropriate for staff and physicians to work, and be productive by working closely with the staff and physicians responding to issues and problem-solving. Provide and coordinate maintenance on all equipment used by the clinical staff of the department.