Office of Survivor Care, Program Manager Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4840229) Apply  Office of Survivor Care, Program Manager Salary $84,428.00 - $130,874.00 Annually Location Durham, NC Job Type Full time with benefits Job Number 25-05275 Department Community Safety Opening Date 02/20/2025 Closing Date 3/14/2025 11:59 PM Eastern + Description + Benefits + Questions Position Description Work, Serve, Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. Hiring Range: $84,428 - $95,000 Hours: 9-5 M-F, 40 hours per week The Office of Survivor Care is a newly established entity created in response to the recommendations of the Community Safety & Wellness Task Force. This task force, led by members of the community, was formed to address critical issues surrounding safety, well-being, and the need for comprehensive support for survivors of violence and trauma. Its work underscored the importance of a dedicated office to provide holistic, survivor-centered services and resources, ensuring individuals impacted by violence receive the care and advocacy they need to heal and thrive. The Office of Survivor Care embodies this vision, prioritizing collaboration, equity, and community-driven solutions. Community Safety & Wellness Task Force | Durham, NC (https://www.durhamnc.gov/4448/Community-Safety-Wellness-Task-Force) The Office of Survivor Care is seeking an experienced and motivated Program Manager to lead the development, implementation, and management of this newly established office. The Program Manager will supervise a small, dedicated team focused on providing support to survivors of community violence. This role will involve collaborating with local organizations, law enforcement, healthcare providers, and other community resources to ensure a coordinated, trauma-informed response. The ideal candidate will have experience in project management, be well-versed in best practices related to survivor care, community-based interventions, and violence prevention, and will play a key role in shaping the mission and effectiveness of this critical program. This position sits within the Community Safety Department. This department also houses the city’s HEART team, an alternative response program. You can learn more about this program here, Community Safety Department (https://www.durhamnc.gov/4576/Community-Safety) . This position will start as a pilot and as a 3-year position, full time with benefits, with the possibility of continuation after the pilot dependent upon pilot results and available funding. This position will report to the Clinical Manger for Durham’s Community Safety Department. Duties/Responsibilities Knowledge: + Strong understanding of best practices in trauma-informed care, crisis intervention, and violence prevention. + Familiarity with local resources and services for survivors of violence, including legal, medical, and counseling supports. + Knowledge of community-based approaches to addressing violence and systemic barriers affecting marginalized populations. Skills: + Excellent leadership and team-building skills. + Strong interpersonal and communication abilities, with the capacity to foster partnerships across diverse sectors. + Proficiency in grant writing and budget management. + Ability to manage multiple projects, set priorities, and meet deadlines. Key Responsibilities: Program Development and Leadership: + Oversee the creation and strategic development of the Office of Survivor Care. + Help develop and lead a small, interdisciplinary team, ensuring they have the support and resources to succeed. + Develop and implement policies and procedures that ensure the office’s operations are aligned with best practices in trauma-informed care. + Evaluate program outcomes and use data-driven approaches to continually improve services offered to survivors. Team Supervision: + Provide direct supervision to an interdisciplinary team. + Foster a supportive, collaborative, and inclusive team environment. + Provide guidance, mentorship, and performance evaluations for staff members. + Ensure staff are trained in the latest practices for trauma-informed care and crisis intervention. Coordination with External Resources: + Build and maintain relationships with community organizations, healthcare systems, law enforcement, mental health providers, and other stakeholders. + Coordinate referrals and resource sharing between the Office of Survivor Care and external partners to ensure a comprehensive and seamless support network for survivors. + Serve as the liaison between the Office of Survivor Care and community-based coalitions addressing violence prevention and survivor advocacy. Survivor Support and Advocacy: + Ensure the office provides survivors with personalized, culturally competent support services that prioritize safety, healing, and empowerment. + Advocate for survivor needs within the community, influencing policies and practices that contribute to violence prevention and community wellness. + Stay informed on emerging trends, research, and legislation affecting survivors of violence to keep programs relevant and effective. Grant Management and Reporting: + Identify and apply for grants or other funding opportunities to sustain and expand the office’s work. + Manage budgets and financial reports related to survivor services and program development. + Prepare and submit regular reports to funders, the Director, and other stakeholders on program outcomes and progress. Minimum Qualifications & Experience + Bachelor’s degree in business or public administration, or directly related field + Five years of professional experience in program management, preferably in the areas of survivor care, community violence, or trauma-informed services. + Two years of supervisory experience. + Demonstrated experience supervising small teams and managing multidisciplinary programs. + Experience working with community organizations, public health systems, or violence prevention initiatives. + Preference for individual with lived experience surrounding community violence. Additional Preferred Skills + Master’s degree in Social Work, Public Health, Public Administration, Public Policy, Business Administration, Organizational Development, Design Strategy and Research or related field preferred + Excellent leadership and team-building skills. + Strong interpersonal and communication abilities, with the capacity to foster partnerships across diverse sectors. + Proficiency in grant writing and budget management. + Ability to manage multiple projects, set priorities, and meet deadlines. Benefits – General Full-Time Employees + 12-13 paid holidays per year + 13 standard work days of vacation per year + 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement + 2 weeks paid military leave per year + Medical, dental, vision, and supplemental life insurance plans + State and City retirement plans + Short and long term disability plans + Paid temporary disability leave for specified conditions + City contribution of 13.6% into the N.C. State Retirement System + Paid funeral leave + Employee Assistance Program - personal and family counseling + Paid life insurance equal to annual salary + 48 hours for volunteer work each year* + 4 hours parental leave each year + Workman's Compensation Insurance + 457 Deferred Compensation Plans Benefits - Part-Time (1,000 hours or more per year) + 401(k) retirement plan (5.0% of salary) + State retirement plan Benefits Part-Time (Average 30 hours per week over 12 month period) + 401(k) retirement plan (5.0% of salary) + State retirement plan effective first day of the month following date of hire + Health insurance effective first day of the month following date of hire + Dental and life insurance, after one year of service + Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service 01 Where did you first hear about this opportunity? + City of Durham Website + Walk in + Job fair + Employee referral + Professional organization ***Please list the organization in "other" box below*** + Internet posting ***Please list the specific web site in the "other" box below*** + Craig's List + Facebook + LinkedIn + GlassDoor + governmentjobs.com + Monster.com + Indeed.com + Employment Security Commission + Magazine/Newspaper + Other 02 If you listed "other" above please give specific web site, organization, or publication. 03 Please select your highest level of COMPLETED education. + Less than a High School Diploma or Equivalent (GED, HiSET, TASC) + High School Diploma or Equivalent (GED, HiSET, TASC) + Associates Degree + Bachelor's Degree + Master's Degree + Doctoral Degree (PhD, Juris Doctorate) 04 How many years of supervisory or management experience do you have? + No related experience + Less than 1 year of related experience + 1 year but less than 2 years + 2 years but less than 6 years + 6 or more years 05 How many years of related experience do you have in program management, preferably in the areas of survivor care, community violence, or trauma-informed services? + No related experience + Less than 1 year of related experience + 1 year but less than 5 years of related experience + 5 years but less than 9 years of related experience + 9 or more years of related experience 06 How would you rate your experience level with grant writing and budget management? + No experience + Beginner level + Intermediate level + Advanced level + Expert level 07 Do you have experience supervising small teams and managing multidisciplinary programs? + Yes + No 08 Do you have experience working with community organizations, public health systems, or violence prevention initiatives? + Yes + No 09 How would you rate your experience level with managing multiple projects, setting priorities, and meeting deadlines? + No experience + Beginner level + Intermediate level + Advanced level + Expert level Required Question