Office Service Associate
The Millennium Group
19.00 per hour 19.00 | Chicago, IL, USA | Hourly | Full Time
Shift: Monday-Friday 8am to 5pm
Key Responsibilities:
+ Responsible for sets/resets conference rooms/beverage requests per the schedule provided by the Conference Center Coordinator
+ Conducts floor checks and maintains Conference Center to cleanliness and organization standards; performs weekly supply audits
+ Stocks and restocks assigned canteens and copy stations daily; reports issues to appropriate individuals
+ Responds to customer concerns, escalating where necessary
+ Performs regular inspections of workspace(s) to identify area/items/equipment/materials in need of repair, replacement, and/or upgrades
+ Keeps accurate records/logs of inspections/room checks
+ Communicates effectively and professionally through speech, email, chats, and phone calls
+ Provides outstanding customer service at all times, without exception
+ Assists/backs up other team members when needed
+ Other duties as assigned by management
Qualifications:
+ HS Diploma or equivalency required
+ Working knowledge of mail/distribution basics or office experience equivalent
+ Working knowledge of Microsoft Products including: Word, Excel, Outlook, and Teams
+ Must demonstrate exceptional customer service skills; adaptable to a dynamic environment while possessing strong interpersonal skills
+ Must be able to learn new skills quickly
+ Flexible and able to juggle multiple, and at times, conflicting priorities
+ Strong initiative required; ability to work independently with minimal direct supervision
+ Able to remain diplomatic in stressful situations; team oriented and has the capacity to build strong working relationships both within the team and with external stakeholders/customers
+ Exhibits superior verbal and written customer service skills
+ Maintains confidentiality while working with highly sensitive materials
+ Able to walk, bend, kneel, stand, and/or sit for extended periods of time
+ Able to lift or move 50lbs or greater at times
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