Description We are offering a short term contract employment opportunity for an Office Services Associate in Menlo Park, California. This role is primarily focused on providing back office services to our client and teams. The primary function of this role is to support various office services in both physical and digital environments. This includes reprographics copy and mail services, along with support for services in hospitality facilities, audio/visual reception, and other service lines as needed. Responsibilities: • Accurately process and log all office services work • Prioritize workflow and complete all projects in a timely manner • Maintain client satisfaction through professional telephone and email etiquette • Troubleshoot basic equipment problems and place service calls when needed • Interact with clients in person, over the phone, or electronically • Adhere to policies in addition to client site policies • Perform work in office services primarily reprographics, mail, and intake functions according to established procedures • Load machines with various paper and toner supplies • Handle sensitive and/or confidential documents and information • Communicate with supervisor or client on job or deadline issues • Perform quality assurance on own work and work of others Requirements • Proven experience in customer service and office functions • Strong understanding of operations, procedures, and policy • Experience in answering inbound calls and supervising a team • Knowledge of hiring processes and ability to troubleshoot issues • Proficiency in scanning documents and performing receptionist duties • Skilled in digital communication and maintaining logs • Familiarity with office machinery and paper management • Experience in quality assurance and the ability to distribute faxes • Willingness to work overtime when necessary • Skilled in handling service calls and managing confidential documents • Strong understanding of office perks and their administration • Ability to maintain facilities and ensure their smooth operation • Exceptional organizational skills and attention to detail • Excellent verbal and written communication skills • Ability to multitask and prioritize tasks effectively • Strong interpersonal skills and ability to work in a team • Proficiency in MS Office Suite and other relevant software • High level of professionalism and ability to handle sensitive information with discretion • Strong problem-solving skills and ability to think on feet • Dedication to continuous learning and improvement. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .