Description We are seeking an Office Services Associate to join our team in Chicago, Illinois. You will play a crucial role in supporting our operations by providing administrative assistance and excelling in data-related tasks. This opportunity offers short-term contract employment in a detail oriented office setting. Responsibilities: • Accurately process and reconcile information using Excel against various databases and spreadsheets. • Manage and prioritize workflow to ensure tasks are completed efficiently and within specified deadlines. • Maintain electronic and hardcopy logs for tracking work progress. • Communicate effectively with clients and supervisors about job progress and potential deadline concerns. • Perform data entry tasks with precision and accuracy. • Conduct quality assurance checks on personal work as well as that of others. • Adhere to established procedures and policies. • Interact effectively with clients in person, via email, and over the phone. • Troubleshoot issues, knowing when to escalate them appropriately. • Maintain a detail oriented office environment, ensuring all tasks are completed in an orderly and detail oriented manner. Requirements • Demonstrable experience in customer service, with a strong ability to manage multiple tasks simultaneously. • Proficient in data entry tasks, with a keen eye for detail and accuracy. • Familiarity with general office functions, including administrative and clerical tasks. • Advanced proficiency in Microsoft Excel, capable of creating complex spreadsheets and managing data efficiently. • Understanding of operations and procedures within an office environment. • Knowledge of company policy and the ability to enforce these effectively. • Experience in answering inbound calls, demonstrating excellent telephone etiquette. • Ability to manage and update databases efficiently. • Experience in supervising a team, with strong leadership skills. • Knowledge of the 'About Time' software or similar time management tools. • Familiarity with hiring processes, including interviewing and onboarding new staff. • Proficiency in scanning and managing documents digitally. • Experience in receptionist duties, including greeting visitors and managing appointments. • Ability to troubleshoot common office equipment issues. • Familiarity with facility management, including maintenance and repair tasks. • Strong digital skills, including the use of office software and online tools. • Exceptional communication skills, both written and verbal. • Experience in scanning documents and maintaining digital records. • Ability to maintain logs and records accurately. • Familiarity with office machinery and equipment, including printers and fax machines. • Knowledge of paper management, including filing and archiving. • Experience in quality assurance tasks within an office environment. • Ability to distribute faxes efficiently and accurately. • Proficiency in using office software and online tools effectively. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .