Description We are offering a short term contract employment opportunity in the Financial Services industry at our Boston, Massachusetts location. We are looking for a dedicated Office Services Associate to join our team. This role will primarily involve managing office functions, operations, and procedures to ensure the smooth running of our workplace. Responsibilities: • Manage and deliver mail and packages within the office premises, ensuring timely delivery. • Demonstrate a proactive work ethic, seeking out tasks during downtime. • Ensure a detail-oriented demeanor and excellent customer service when interacting with colleagues and clients. • Handle lifting tasks as needed, including boxes of paper weighing up to 50 lbs. • Carry out scanning tasks, identify the receiving office, and deliver accordingly. • Uphold responsibility and accountability in all tasks, paying close attention to detail. • Operate machinery related to office functions, ensuring its proper use and maintenance. • Manage and maintain logs of office activities for review and quality assurance. • Troubleshoot issues related to office functions, providing effective solutions. • Engage in answering inbound service calls, addressing inquiries and concerns promptly and professionally. • Oversee the distribution of faxes and other confidential documents within the office. • Adhere to and enforce office policies, ensuring all activities align with established procedures. • Assist in banking operations as required, ensuring accurate and efficient transactions. • Use digital communication tools effectively to facilitate smooth office operations. • Supervise various office functions, ensuring tasks are completed on time and meeting quality standards. Requirements • Proven experience in Customer Service, demonstrating exceptional communication skills and the ability to handle service calls efficiently. • Proficiency in various office functions, including operations, procedures, and policy implementation. • Experience in answering inbound calls, ensuring a swift and effective service. • Ability to supervise and manage a team, demonstrating strong leadership qualities. • Knowledge of hiring processes, capable of contributing to the recruitment and onboarding of new staff. • Proficiency in scanning documents and maintaining logs, ensuring all documents are properly archived. • Ability to troubleshoot technical issues, particularly with office machinery. • Demonstrated experience in a digital environment, showing a good understanding of digital tools and platforms. • Quality assurance skills, ensuring all outputs meet the required standards. • Experience in handling confidential documents with utmost discretion and professionalism. • Ability to distribute faxes and manage paper documents efficiently. • Willingness to work overtime when necessary to meet deadlines and targets. • Knowledge of banking operation, specifically within the financial services industry. • Understanding of the perks and benefits in the industry, able to communicate these to staff. • Demonstrated ability to perform multiple functions simultaneously, displaying strong multi-tasking skills. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .