New York, NY, US
14 days ago
Office Services Associate Floater

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n

ESSENTIAL DUTIES AND RESPONSIBILITIES:\n
\n\nGreet and assist visitors\nProvide resources and information to clients, customers & Guests.\nEnsure accuracy for all administrative and responsibilities.\nAnswer telephone switchboard in professional, timely, and pleasant manner, providing information and directing calls appropriately.\nMonitor cleanliness and appearance of the receptionist area\nDirect clients and guests to appropriate venue and interact with same professional, appropriate and pleasant manner.\nKnow and follow all emergency and safety procedures.\nBe knowledgeable in and follow all emergency and safety procedures.\nAlways practice Caring Culture.\nMaintain professional appearance and behavior when in contact with guests and associates.\nCross train with other receptionists and switchboard operators.\nPick up Coffee, Breakfast, Lunch at the lobby area for Executives, Admins & Clients\nSet up Conf Rooms for Breakfast & Lunch.\nSanitize work stations, Cafe area, Conf Rooms, etc\nWork overtime as needed to support the operations.\nNotify security when employees, guests or Board of Directors are expected.\nMake sure contact information and critical support numbers are updated.\nReceive mail at mail room from U.S. letter carrier, U.P.S. carrier, etc., and sign for registered or certified letters, U.P.S. packages and FedEx.\nRead labels and addresses and sort incoming mail and supplies for delivery to appropriate tenants within the building, offices or individuals.\nPhysically distribute mail and Courier packages by cart, dolly or hand truck to tenants throughout the building.\nMake timely collection of outgoing mail (letters, parcels, U.S. Postal, interdepartmental), using cart or, for larger items hand truck or dolly.\nDeliver boxes of paper to copy areas.\nProcess outbound U.S. mail\nOther duties as assigned.\n\n

QUALIFICATIONS:\n
\n\nHigh school diploma or GED required.\nOne or more years of experience as a receptionist in a corporate environment.\nStrong work ethic; diplomatic; team and service oriented; builds strong working relationships.\nExhibits verbal communication and phone skills; must be fluent in English and be able to communicate clearly.\nConsistently demonstrates professional demeanor, appearance and attitude.\nProven ability to remain calm under pressure; resilient.\nSound judgment and problem-solving ability.\nAnticipates challenges and key deliverables well in advance of deadline; adept at forecasting needs and plans workload and calendar accordingly; performs tasks with a sense of urgency and consistently meets deadlines.\nAble to appropriately handle confidential and highly sensitive material.\n

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