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Donaldson Company is seeking a detail-orientated individual with a positive attitude to join our Office Services team. As an Office Services Associate II, you will be primarily responsible for managing the main front desk at our global headquarters and provide exceptional customer service for external and internal customers. 

This person will be cross trained in other areas of Office Services such as: printing, mail room, literature, shipping/ receiving, record retention, and general office work.

Primary Responsibilities:

Ensure all visitors are greeted promptly and courteously. Update Visitor Welcome Signs in PowerPoint and ensure they are displayed on lobby plasma screens as requested.

Monitor and communicate security protocols, including ID badge creation and management. Ensure visitors sign in and receive a visitor or contractor badge using Easy Lobby Software.

Observe security system monitors and report issues of concern.

Coordinate company car and conference room scheduling; keep electronic reservation system current, track mileage of company cars for scheduling routine maintenance, and experience center bookings.

Manage scheduling for company cars; Track company car mileage for routine maintenance.

Support conference room set up and scheduling as needed ensuring reservation system is up-to-date.

Learn and implement company paging system and emergency codes.

Assist with Board of Directors meetings and new hire orientation.

Restock gallery refreshments / Maintain front desk area appearance.

Perform basic clerical tasks such as filing, data entry, and copying.

 Cross Trained Responsibilities:

Sort, Meter, and distribute incoming and outgoing mail; coordinate with courier services as needed.

Maintain inventory of mail room supplies.

Assist with production and distribution of printed materials such as brochures, reports, business cards.

Ensure timeline and accurate delivery of printed materials.

Receive, inspect, and log incoming shipments.

Prepare and ship outgoing packages, ensuring proper labeling and documentation.

Maintain records of all shipments and deliveries.

Organize and maintain physical and digital records in accordance with company policies.

Minimum Qualifications:

High School graduate or equivalent

2+ years previous office experience (e.g. front desk, receptionist, front-end administrative, office coordinator, or similar)

Preferred Qualifications:

Demonstrated knowledge of Microsoft Outlook, Word, Excel and Power Point

Exceptional customer service/telephone & email etiquette skills

Excellent verbal and written communication skills

Attention to detail w/ emphasis on accuracy and quality

Polite, upbeat, with a professional attitude and appearance/attire

Experience in switchboard operation /company paging / emergency code implementation and announcement

Key words: Office Services, administrative, coordination, customer service

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers.  These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process.  Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address.  If you have any questions about the legitimacy of an employment opportunity, please reach out to talentacquisition@donaldson.com to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.