ESSENTIAL JOB FUNCTIONS:
* Manage all administrative functions in the office.
* Work with the billing clerk to ensure the accurate billing of all customers in the market area.
* Prepare and input monthly billing journal entries
* Manage the credit processing procedures.
* Oversee the customer service department. Manage scheduling, training and observations of the Customer Service Representatives.
* Oversee the coding and processing of all payables and submit for approval.
* Work with the Collections department to ensure timely collection of all customer accounts to ensure timely and adequate cash flows.
* Complete weekly accounts receivable reports and review with management to develop action plans for improvement in DSO results.
* Ensure segregation of duties in the office.
* Manage timely and accurate deposits for local payments
* Maintain professionalism when communicating with all customers and employees
* Prepare accurate monthly revenue projections for management team review.
* Ensure disposal invoices are reconciled to the Tower billing/dispatch system.
* Ensure monthly and quarterly franchise reports are completed and filed.
* Assist in gathering, verifying and inputting all financial and statistical data into the system for productivity reporting.
* Assist in the restructure of Tower reports as needed for financial and operational analysis. Generate reports for new/lost business, changes in service, etc.
* Assist Sales in the maintenance of Sales Contracts, including tracking expiration dates..
* Support or perform Payroll and H/R functions in a timely manner to ensure accuracy.
OTHER JOB RESPONSIBILITIES:
* Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
* Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA.
* Any additional job duties that may be assigned by the Supervisor.
WORK ENVIRONMENT: Normal setting for this job is: office setting.
QUALIFICATIONS:
Education and Experience
* Prior office management experience is required.
* Accounting experience is required
* AA or AS Degree preferred
* Ability to maintain relationships with our customers, vendors, and co-workers while effectively communicating and resolving issues
* Ability to work in an organized manner
* Strong computer skills with the ability to learn new computer programs
* Ability to Maintain a professional atmosphere while working with Management, Corporate, and Local Staff
Special Considerations/Physical Work Requirements:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
* Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
* Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;