$39,420.78 - $62,916.46 Annually
LocationFort Lauderdale, FL
Job TypeFull-Time
Job Number1412757
DepartmentMed Exam Operations
Opening Date11/13/2024
Closing Date11/20/2024 5:00 PM Eastern
Veterans' Preference NoticeUnder Section 295.07, Florida Statutes, certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment with Broward County and are encouraged to apply for the positions being filled.
Description Benefits Questions REQUIREMENTS AND PREFERENCESThe Broward County Board of County Commissioners is seeking qualified candidates for Office Support Specialist in the Office of Medical Examiner and Trauma Services (OMETS).
This announcement will remain active until a sufficient number of applications has been received and may close at any time.
Specifically, this position:
Performs a variety of specialized office support work involving the use of a personal computer, a variety of software applications, and other office equipment at the Office of Medical Examiner and Trauma Services (OMETS).Interacts with the public, County staff, or vendors in order to obtain goods or services, assist in using agency or postal delivery services, equipment, programs, and/or facilities, collect fees, answer questions, identify service needs or locate missing materials.Prepares a variety of correspondence, notifications, forms, meeting minutes, and related documents in order to communicate information to staff and/or the public.Processes all public record requests for medical examiner reports, agency materials/information received by phone, fax, email, or in person in order to provide patrons with requested materials/information.Files a variety of medical examiner reports, correspondence, documents, requests received, and other forms and materials in order to provide documentation of activities and comply with agency and State records management, and agency operating policies and procedures.Maintains adequate amounts of a variety of supplies, materials and equipment in order to ensure availability of items needed for efficient operation.Reviews timecards, leave requests, and related documents in order to ensure medical examiner employees are paid correctly and leave balances are accurate.Sets up and maintains a variety of manual and/or electronic files in order to facilitate case or work management and tracking and facilitate storage and retrieval of information.Sorts mail and subpoenas direct it to the appropriate party in OMETS; proofreads printouts, summary reports, or on-screen data in order to identify data entry errors; opens files for new cases in order to facilitate case management and tracking.Retrieves information and summary reports from a variety of databases or spreadsheets in order to facilitate data and trend analysis, and/or provide data or information to staff, County officials, and/or the public.
General Description
Performs a variety of specialized office support work involving the use of a personal computer, a variety of software applications, and other office equipment.
Works under close to general supervision according to set procedures, but determines how or when to complete tasks.
Minimum Education and Experience RequirementsRequires six (6) months of clerical or closely related experience.
PreferencesKnowledge of medical examiner operations.
Experience with Public Records Request
Records Management
Peoplesoft experience
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Interacts with the public, County staff, or vendors in order to obtain goods or services, assist in using agency or postal delivery services, equipment, programs, and/or facilities, collect fees, answer questions, identify service needs or locate missing materials.
Prepares a variety of correspondence, notifications, forms, meeting minutes, and related documents in order to communicate information to staff and/or the public; processes requests for agency materials/information received by phone, fax, email, or in person in order to provide patrons with requested materials/information.Files a variety of correspondence, documents, requests received, and other forms and materials in order to provide documentation of activities and comply with agency and State records management, and agency operating policies and procedures.
Maintains adequate amounts of a variety of supplies, materials and equipment in order to ensure availability of items needed for efficient operation.
Reviews time cards, leave requests, and related documents in order to ensure employees are paid correctly and leave balances are accurate.Sets up a variety of manual and/or electronic files in order to facilitate case or work management and tracking and facilitate storage and retrieval of information.
Sorts mail in order to determine which mail processor to use and/or direct it to the appropriate division/person; proofreads printouts, summary reports, or on screen data in order to identify data entry errors; opens files for new cases in order to facilitate case management and tracking.
Retrieves information and summary reports from a variety of databases or spreadsheets in order to facilitate data and trend analysis, and/or provide data or information to staff, County officials, and/or the public.
Performs related work as assigned.
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.
Unavoidable Hazards
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
None.
CompetenciesPlans and AlignsPlans and prioritizes work to meet commitments aligned with organizational goals. Adopts a sequence of activities that allows for optimal efficiency and effective coordination with others. Makes skillful use of resources and support to deliver efficient, high-quality work.
Ensures AccountabilityHolds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
Drives ResultsConsistently achieves results, even under tough circumstances. Does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks.
Manages ConflictHandles conflict situations effectively, with a minimum of noise. Disagrees with others in a respectful and tactful manner; handles conflicts and differences of opinion in a calm, composed manner; rebounds from conflicts without animosity.
Interpersonal SavvyRelates openly and comfortably with diverse groups of people. Maintains an open, friendly, and accepting demeanor when interacting with others; starts conversations and builds rapport; listens attentively and responds non-defensively when given advice, instruction, or critical feedback.
Communicates EffectivelyDevelops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.
Organizational SavvyManeuvers comfortably through complex policy, process, and people-related organizational dynamics. Gains a basic understanding of how to get things done; seeks guidance to understand the organization and to find needed information. Works in a way that basically aligns with the culture.
Demonstrates Self-Awareness-AwarenessUses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Seeks and responds to constructive feedback in a positive and professional way. Seeks to understand own impact on others; acknowledges mistakes and finds ways to avoid repeating them.
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.Customer focus: Building strong customer relationships and delivering customer-centric solutions.Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 11 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $50,000 of free life insurance, training and development, and participation eligibility in a deferred compensation (457) plan with a match up to $2,600. In addition, Broward County offers 2 health plans, a High Deductible Health Plan (HDHP) with a County-funded Health Savings Account (HSA), and a Consumer Driven Health plan (CDH), Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Part-time 20+ benefit eligible employees receive the benefits described above at a reduced amount. Additional information about Broward County Benefits.
01 Do you have six (6) months of clerical or closely related experience? Yes No 02 Describe how your prior experience assists you in meeting the minimum requirements for this position. 03 Describe how you have acquired workload management skills. How would you apply this competency to the demands of the Office Support Specialist position? 04 Describe how you have obtained business writing skills. How do you use these skills to effectively communicate within an organization? 05 Describe your experience with verbal communication in a professional environment. 06 Which software applications are you most proficient in? Explain your experience with each application that you list. 07 Describe your experience in working with the general public. 08 Describe your experience in working with medical terminology, healthcare, and/or emergency response. 09 Do you have experience with medical terminology, healthcare, and/or emergency response? If yes, please explain. 10 Please indicate your level of proficiency in Microsoft Office. No experience Beginner Intermediate AdvancedRequired Question
Agency Broward County Address 115 S. Andrews Ave.Fort Lauderdale, Florida, 33301-4800 Phone (954) 831-4000
Website http://www.broward.org/careers REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners is seeking qualified candidates for Office Support Specialist in the Office of Medical Examiner and Trauma Services (OMETS).
This announcement will remain active until a sufficient number of applications has been received and may close at any time.
Specifically, this position:
Performs a variety of specialized office support work involving the use of a personal computer, a variety of software applications, and other office equipment at the Office of Medical Examiner and Trauma Services (OMETS).Interacts with the public, County staff, or vendors in order to obtain goods or services, assist in using agency or postal delivery services, equipment, programs, and/or facilities, collect fees, answer questions, identify service needs or locate missing materials.Prepares a variety of correspondence, notifications, forms, meeting minutes, and related documents in order to communicate information to staff and/or the public.Processes all public record requests for medical examiner reports, agency materials/information received by phone, fax, email, or in person in order to provide patrons with requested materials/information.Files a variety of medical examiner reports, correspondence, documents, requests received, and other forms and materials in order to provide documentation of activities and comply with agency and State records management, and agency operating policies and procedures.Maintains adequate amounts of a variety of supplies, materials and equipment in order to ensure availability of items needed for efficient operation.Reviews timecards, leave requests, and related documents in order to ensure medical examiner employees are paid correctly and leave balances are accurate.Sets up and maintains a variety of manual and/or electronic files in order to facilitate case or work management and tracking and facilitate storage and retrieval of information.Sorts mail and subpoenas direct it to the appropriate party in OMETS; proofreads printouts, summary reports, or on-screen data in order to identify data entry errors; opens files for new cases in order to facilitate case management and tracking.Retrieves information and summary reports from a variety of databases or spreadsheets in order to facilitate data and trend analysis, and/or provide data or information to staff, County officials, and/or the public.
General Description
Performs a variety of specialized office support work involving the use of a personal computer, a variety of software applications, and other office equipment.
Works under close to general supervision according to set procedures, but determines how or when to complete tasks.
Minimum Education and Experience RequirementsRequires six (6) months of clerical or closely related experience.
PreferencesKnowledge of medical examiner operations.
Experience with Public Records Request
Records Management
Peoplesoft experience
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Interacts with the public, County staff, or vendors in order to obtain goods or services, assist in using agency or postal delivery services, equipment, programs, and/or facilities, collect fees, answer questions, identify service needs or locate missing materials.
Prepares a variety of correspondence, notifications, forms, meeting minutes, and related documents in order to communicate information to staff and/or the public; processes requests for agency materials/information received by phone, fax, email, or in person in order to provide patrons with requested materials/information.Files a variety of correspondence, documents, requests received, and other forms and materials in order to provide documentation of activities and comply with agency and State records management, and agency operating policies and procedures.
Maintains adequate amounts of a variety of supplies, materials and equipment in order to ensure availability of items needed for efficient operation.
Reviews time cards, leave requests, and related documents in order to ensure employees are paid correctly and leave balances are accurate.Sets up a variety of manual and/or electronic files in order to facilitate case or work management and tracking and facilitate storage and retrieval of information.
Sorts mail in order to determine which mail processor to use and/or direct it to the appropriate division/person; proofreads printouts, summary reports, or on screen data in order to identify data entry errors; opens files for new cases in order to facilitate case management and tracking.
Retrieves information and summary reports from a variety of databases or spreadsheets in order to facilitate data and trend analysis, and/or provide data or information to staff, County officials, and/or the public.
Performs related work as assigned.
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.
Unavoidable Hazards
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
None.
CompetenciesPlans and AlignsPlans and prioritizes work to meet commitments aligned with organizational goals. Adopts a sequence of activities that allows for optimal efficiency and effective coordination with others. Makes skillful use of resources and support to deliver efficient, high-quality work.
Ensures AccountabilityHolds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
Drives ResultsConsistently achieves results, even under tough circumstances. Does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks.
Manages ConflictHandles conflict situations effectively, with a minimum of noise. Disagrees with others in a respectful and tactful manner; handles conflicts and differences of opinion in a calm, composed manner; rebounds from conflicts without animosity.
Interpersonal SavvyRelates openly and comfortably with diverse groups of people. Maintains an open, friendly, and accepting demeanor when interacting with others; starts conversations and builds rapport; listens attentively and responds non-defensively when given advice, instruction, or critical feedback.
Communicates EffectivelyDevelops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.
Organizational SavvyManeuvers comfortably through complex policy, process, and people-related organizational dynamics. Gains a basic understanding of how to get things done; seeks guidance to understand the organization and to find needed information. Works in a way that basically aligns with the culture.
Demonstrates Self-Awareness-AwarenessUses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Seeks and responds to constructive feedback in a positive and professional way. Seeks to understand own impact on others; acknowledges mistakes and finds ways to avoid repeating them.
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.Customer focus: Building strong customer relationships and delivering customer-centric solutions.Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 11 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $50,000 of free life insurance, training and development, and participation eligibility in a deferred compensation (457) plan with a match up to $2,600. In addition, Broward County offers 2 health plans, a High Deductible Health Plan (HDHP) with a County-funded Health Savings Account (HSA), and a Consumer Driven Health plan (CDH), Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Part-time 20+ benefit eligible employees receive the benefits described above at a reduced amount. Additional information about Broward County Benefits.
01 Do you have six (6) months of clerical or closely related experience? Yes No 02 Describe how your prior experience assists you in meeting the minimum requirements for this position. 03 Describe how you have acquired workload management skills. How would you apply this competency to the demands of the Office Support Specialist position? 04 Describe how you have obtained business writing skills. How do you use these skills to effectively communicate within an organization? 05 Describe your experience with verbal communication in a professional environment. 06 Which software applications are you most proficient in? Explain your experience with each application that you list. 07 Describe your experience in working with the general public. 08 Describe your experience in working with medical terminology, healthcare, and/or emergency response. 09 Do you have experience with medical terminology, healthcare, and/or emergency response? If yes, please explain. 10 Please indicate your level of proficiency in Microsoft Office. No experience Beginner Intermediate AdvancedRequired Question
Agency Broward County Address 115 S. Andrews Ave.Fort Lauderdale, Florida, 33301-4800 Phone (954) 831-4000
Website http://www.broward.org/careers