Boston, Massachusetts, USA
4 days ago
Office Support Specialist I

About the Office of the Massachusetts State Treasurer and Receiver General (“Treasury”)

Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident.We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value the culture of diversity and professionalism in the workplace, and strongly believe that our workforce should reflect our community.

https://www.surveymonkey.com/r/FM68GFV

Office Location: 95 4th St, Chelsea, MA 02150

Purpose of the Job:

To assist in the processing of every type of alcoholic beverages license.

Essential Functions and Responsibilities:

Processes applications from LLA or licensees manually and on computer by means of the Elicensing system and in paper.Maintains files on all pending applications and approved filesAnswer inquiries by phone and in person, from local boards, licensees, other state agencies, attorneys, legal or other staff members regarding the licensing process.Renews licenses on an annual and seasonal basisEnter data in a timely and accurate mannerKnowledge of the Microsoft Office Suite to enter information, create and run queries, spreadsheets, etc.Redact and copy files for public record requests in Onbase SoftwareFile completed applicationsScan documentsEnter information into annual report databaseAbility to take written and oral directionsAct as primary receptionist for office visitorsMust have working knowledge of Chapter 138

Other Duties and Responsibilities:

Any other duties necessary for the smooth operation of the agencyProduce weekly, monthly and annual reports of workflow for supervisors as needed

Supervisory Responsibilities:

N/A

About the Office of the Massachusetts State Treasurer and Receiver General (“Treasury”)

Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident.We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value the culture of diversity and professionalism in the workplace, and strongly believe that our workforce should reflect our community.

https://www.surveymonkey.com/r/FM68GFV

Office Location: 95 4th St, Chelsea, MA 02150

Purpose of the Job:

To assist in the processing of every type of alcoholic beverages license.

Essential Functions and Responsibilities:

Processes applications from LLA or licensees manually and on computer by means of the Elicensing system and in paper.Maintains files on all pending applications and approved filesAnswer inquiries by phone and in person, from local boards, licensees, other state agencies, attorneys, legal or other staff members regarding the licensing process.Renews licenses on an annual and seasonal basisEnter data in a timely and accurate mannerKnowledge of the Microsoft Office Suite to enter information, create and run queries, spreadsheets, etc.Redact and copy files for public record requests in Onbase SoftwareFile completed applicationsScan documentsEnter information into annual report databaseAbility to take written and oral directionsAct as primary receptionist for office visitorsMust have working knowledge of Chapter 138

Other Duties and Responsibilities:

Any other duties necessary for the smooth operation of the agencyProduce weekly, monthly and annual reports of workflow for supervisors as needed

Supervisory Responsibilities:

N/A

Knowledge and Skills:

Knowledge of clerical office practices and procedures including office record keeping, office correspondence controls and use of office equipment and suppliesAbility to understand, explain and apply laws, rules and regulations, policies and procedures governing assigned unit activitiesAbility to follow oral instructionsAbility to communicate effectively in oral presentationAbility to deal tactfully with othersAbility to file material in accordance with standard filing proceduresAbility to assemble items of information in accordance with established proceduresAbility to exercise discretion in handling of confidential informationAbility to exercise sound judgmentAbility to use proper English grammar, punctuation and spellingAbility to maintain accurate recordsAbility to establish and maintain a harmonious working relationship with othersApplicant must have extensive computer knowledge, including Microsoft Office suite, Adobe, , extensive email capabilitiesMust have previous office work experience or a combination of education and experience.1 year of related work experience and a high school diploma or GED plus 6 months beyond

Knowledge and Skills:

Knowledge of clerical office practices and procedures including office record keeping, office correspondence controls and use of office equipment and suppliesAbility to understand, explain and apply laws, rules and regulations, policies and procedures governing assigned unit activitiesAbility to follow oral instructionsAbility to communicate effectively in oral presentationAbility to deal tactfully with othersAbility to file material in accordance with standard filing proceduresAbility to assemble items of information in accordance with established proceduresAbility to exercise discretion in handling of confidential informationAbility to exercise sound judgmentAbility to use proper English grammar, punctuation and spellingAbility to maintain accurate recordsAbility to establish and maintain a harmonious working relationship with othersApplicant must have extensive computer knowledge, including Microsoft Office suite, Adobe, , extensive email capabilitiesMust have previous office work experience or a combination of education and experience.1 year of related work experience and a high school diploma or GED plus 6 months beyond
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